Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product”

Victorian Plumbing 5 star review on 1st January 2022

Helpful Report

Posted 2 years ago

“Good delivery time”

Helpful Report

Posted 2 years ago

“Lovely bath and superb delivery and communication about the delivery time etc”

Helpful Report

Posted 2 years ago

“I wanted new non slip rubber shower mats before Christmas,and had no time to spare to go to local shop. I ordered over the weekend and they were delivered in ‘double quick ‘ time .”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“Our new pump is working as we expected it to, it's living up to our expectations”

Helpful Report

Posted 2 years ago

“Great service good quality product very happy”

Helpful Report

Posted 2 years ago

“Fist class I have bought from VP several times and never been let down Thanks to VP staff”

Helpful Report

Posted 2 years ago

“I have not received my order apparently despatched 2 weeks ago”

Helpful Report

Posted 2 years ago

“Clear instructions, fast delivery, well packed”

Helpful Report

Posted 2 years ago

“Good website everything arrived in tact not a long delivery time”

Helpful Report

Posted 2 years ago

“Disappointed with the quality of the toilet seat, very poor fittings. Delivery was poor, promised twice, finally arrived on 3rd attempt!”

Helpful Report

Posted 2 years ago

“Item I ordered didnt fit despite saying it fitted all toilets. Returned on 16th December by Hermes and I’m still waiting for refund”

Helpful Report

Posted 2 years ago

“Good quality taps, delivery arrived sooner than expected.”

Helpful Report

Posted 2 years ago

“One item was delivered with damage which was quickly replaced. The service was good. The Monza shower cabinate required an extra 70 GBP kit to hide the screws. Delivery price for the extra item that should have been with the kit was extra 30 GBP. The items were poor value for money. I would not use Victoria Plumbing products again nor recommend them.”

Helpful Report

Posted 2 years ago

“We haven’t installed the bathroom yet, however were happy with the ordering process and how quickly the bathroom was delivered.”

Helpful Report

Posted 2 years ago

“Found the item that we were looking for on the Victorian Plumbing Website. Easy to navigate the site and place the order. Delivery was made very promptly. The item was exactly as described and the price compared favourably. Couldn't ask for any better service than what we received. Would certainly purchase from Victorian Plumbing again in the future.”

Helpful Report

Posted 2 years ago

“Very good delivery service”

Helpful Report

Posted 2 years ago

“Exactly as described. Super quick delivery. Thank you.”

Helpful Report

Posted 2 years ago

“Very pleased with the service and I had additional items after the original order which were received very quickly and still free delivery which was great.”

Helpful Report

Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews