Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy to order. Only issue was the delivery driver was really unhelpful .. but that’s the delivery company and not Victorian Plumbing so shame about that”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“deli, items in good ordervery was fine”

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Posted 3 years ago

“Very quite delivery!”

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Posted 3 years ago

“Great, quick standard delivery and easy layout on web page.”

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Posted 3 years ago

“Great service and speedy delivery’s”

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Posted 3 years ago

“YOU DID WHAT YOU SAID - THIS IOS MY 4TH TIME OF USING VICTORIA PLUMBING. VERY SATISFIED”

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Posted 3 years ago

“Delivery was meant to be between 2 and 10 days. A month later after many, many emails and a request to cancel the order and have my monies returned, I was promised a Saturday delivery. I stayed in all day waiting. No delivery, no calls, no apologies. They eventually turned up on Monday and delivered most of the order. Most. Not all. On enquiring through their customer service email as to where my missing goods were, I got an answer of "Hope you are happy with the goods" You could not make this up. I fear that the only way to deal with this company is to refer back to the credit card company to recover monies. Absolutely abysmal service. Steer well clear.”

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Posted 3 years ago

“Found just what I was looking for, arrived really quickly and was well packed up. Would use again!”

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Posted 3 years ago

“Good prices and the product was delivered in good time. One item was the wrong part but after getting in touch this was changed.”

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Posted 3 years ago

“Very good description of goods on offer, at a very reasonable price, and all delivered on time and complete. Will be using victoriana plumbing in the future”

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Posted 3 years ago

“No problems with the service as a whole, I have bought lots over the years.”

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Posted 3 years ago

“Easy to navigate website with a good range. Delivery was within lead time but would have been useful to know delivery company needed telephone confirmation. Missed call resulted in delayed delivery”

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Posted 3 years ago

“Bought a full suite for bathroom and it’s the first time I’ve ever fitted a bathroom, fantastic quality and well packaged highly recommended and will buy again”

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Posted 3 years ago

“Easy to order very quick delivery. Prices good as well”

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Posted 3 years ago

“Very efficient, delivery quick, 10/10.”

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Posted 3 years ago

“Great prices, excellent service. Beautifil products.”

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Posted 3 years ago

“Very prompt service. Excellent product”

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Posted 3 years ago

“No direct phone number, no response from my emails, very poor build quality. And I found a better quality shower enclosure for half the price in BnQ”

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Posted 3 years ago

“Ordered on line easy process no problem delivery service good did what it says EASY”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews