Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price / quality”

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Posted 2 years ago

“Good service delivered home in 2 days in far north of Scotland”

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Posted 2 years ago

“Delivered quickly and good value”

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Posted 2 years ago

“Good quality well packaged for delivery. However you offer 3 year warranty but on item label put on by manufacturer it said 5 years years warranty. .?”

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Posted 2 years ago

“Very easy to deal with”

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Posted 2 years ago

“Fast, efficient and trouble free service. Recommended.”

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Posted 2 years ago

“Great service feom start to finish very fast response to queries even though 2 parts of my suite came damaged on delivery the victorian plumbing team were on hand straught away with sensing replacements. Great Service All Round.”

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Posted 2 years ago

“excellent shower and quality”

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Posted 2 years ago

“Nice quality products although the comms around delivery could have been better.”

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Posted 2 years ago

“My towel rail came when it was supposed to and was easy to put together...looks great in my bathroom”

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Posted 2 years ago

“Apart from the long delivery time of what was a small package, partly owing to the carrier Royal Mail ? all of the proccess went smoothly. The item I bought was good quality and once in place looked very nice and did the job it was intended for. Will but other things from Victoria Plumbing when required.”

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Posted 2 years ago

“Easy transaction. Delivery bang on time. No complaints!”

Victorian Plumbing 5 star review on 8th September 2022

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Posted 2 years ago

“Good product description and photos on website, quick delivery”

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Posted 2 years ago

“All goods arrived on time and the delivery guy was very helpful. The goods have now been fitted and I'm pleased with the outcome.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Easy home delivery thanks”

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Posted 2 years ago

“Beautiful products and very reasonable price. Delivery was as arranged and the delivery driver was very courteous”

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Posted 2 years ago

“I have searched for a direct contact number to speak with SOMEONE. Sent an email to Customer Services, received a telephone call from Customer Services only to be told I’d have to send another email as they were not the right department to help me. Fustrating, unprofessional, worthless, aggy and pointless. I would not recommend Victoria Plumbing to any of my clients.”

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Posted 2 years ago

“Very good service, delivered within the timescale. I am pleased with the products purchased which were delivered safely.”

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Posted 2 years ago

“I am very pleased with my purchases . A very good all round service . Prompt efficient and very well pAcked . Thank you .”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews