Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have purchased several verticle radiators from you in the past year .The items always arrive on schedule and they are always well packed and never damaged on arrival. I am always kept well informed via email and phone both prior to and on delivery!!”

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Posted 2 years ago

“very easy web site and prompt delivery”

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Posted 2 years ago

“Easy to order and very quick delivery. So happy with my purchase!”

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Posted 2 years ago

“Very satisfied with prompt delivery also my order of taps”

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Posted 2 years ago

“Just what I needed”

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Posted 2 years ago

“Item never received”

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Posted 2 years ago

“The order process was very easy - website easy to navigate and easy to see what was in stock and available for delivery. It made deisgning and ordering super simple! The delivery team were very helpful - and delivered quickly and efficiently. (products yet to be used so review just of order/delivery) It lost a star as the delivery is only to kerbside and the option to have it delivered indoors is currently not available. I would have paid for the extra service but apparently 'covid' ?”

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Posted 2 years ago

“The Croydex Flexi replacement seat is a very satisfactory solution to my broken Bathstore seat”

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Posted 2 years ago

“Ordered my items on line with ease and the speed of delivery was excellent. I would purchase from them again if I needed items for my bathrooms.”

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Posted 2 years ago

“Great value product with excellent free delivery,would highly recommend”

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Posted 2 years ago

“Service was excellent,”

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Posted 2 years ago

“I still haven’t received my order. I don’t know where it is or why despite having had to resort to Facebook to get a response.”

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Posted 2 years ago

“10/10 for service, delivery and product”

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Posted 2 years ago

“all very good - easy/simple order process - hope to use again.,.,.,., Regards Mr G A Clark”

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Posted 2 years ago

“Very pleased with customer service. Although initially ordered wrong item it was quickly refunded.”

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Posted 2 years ago

“Good selection and completable price Fast delivery”

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Posted 2 years ago

“The product looks OK though not used yet going to be a Christmas present Good Price Good Delivery Company easy to deal with”

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Posted 2 years ago

“Everything arrived in perfect condition 👌”

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Posted 2 years ago

“I haven't actually seen my tap yet, as it was sent directly to my joiner/cabinet maker. I won't see it until my units are delivered. But I was very pleased with price in comparison to others, and love design of this tap.”

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Posted 2 years ago

“generally good quality products, sent fast, no issues so far, would reccommend.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews