Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably priced quality bathroom goods. Website easy to use and very impressed with the quick delivery.”

Helpful Report

Posted 3 years ago

“Whilst I understand the delivery driver could not come into my house, he literally left the pallet which was holding an enclosure, shower and tray. All taped up and more than I could manage at 5’2. He basically said it was not his problem. Then left. This said it, is the last time I will shop with yourselves. Common courtesy or manners as far as I am aware is free. He showed none.”

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Posted 3 years ago

“Good service.”

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Posted 3 years ago

“Radiators arrived ahead of time and were well packaged and palletised. Very good service.”

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Posted 3 years ago

“Excellent service. Very satisfied and will not hesitate to use again. If I can remember how to use computer!”

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Posted 3 years ago

“We received the Rangemaster sink earlier than expected which was good. The driver who delivered the sink, Marvin was a young Black lad who was SO helpful as I'm disabled and helped with the heavy item. Sink looks ok but haven't got a plumber yet to install it.”

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Posted 3 years ago

“Good selection and value for money.”

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Posted 3 years ago

“Great website found what I wanted was really quick dispatch”

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Posted 3 years ago

“Great value & quality items. Delivered quickly & safely. Very please. Will use again”

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Posted 3 years ago

“Delivery was very prompt but unfortunately 2 packs of tiles were only wrapped with tape and therefore out of 46 tiles 25 were damaged. However, I contacted customer service and within a day a response came back saying replacement tiles were on there way. These are due tomorrow and hopefully they will be packaged correctly and not damaged.”

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Posted 3 years ago

“Good service, excellent product”

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Posted 3 years ago

“quality goods at a good price. order arrived when stated.”

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Posted 3 years ago

“Web site easy to use with plenty of detail & photographs. Goods delivered within days & high quality.”

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Posted 3 years ago

“Easy to return item. I would expect postage to be paid though. Not ideal for an online business”

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Posted 3 years ago

“Easy web site and good delivery.”

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Posted 3 years ago

“Efficient and easy website and excellent service and quality goods”

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Posted 3 years ago

“Pleased with the vanity unit. But think that the cabinet was not handled very well during delivery. One door hinge on letf hand had to be refitted to the cabinet and left hand door had slight damage on the bottom corner.”

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Posted 3 years ago

“Lovely products at terrific prices with prompt delivery makes the whole experience a pleasure. Many thanks Victorian Plumbing.”

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Posted 3 years ago

“Very good 👏”

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Posted 3 years ago

“Superb service all round.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews