Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent product delivery on time”

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Posted 2 years ago

“Really pleased with my new bath excellent delivery driver and all round a great company to buy from well informed about del etc and it looks amazing will be back soon for more items many thanks top notch service thanks again x”

Victorian Plumbing 5 star review on 2nd March 2022

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Posted 2 years ago

“Bought a vanity unit and bath panel, delivered on time all in excellent condition and well packed, easy to fit and both looking good. Certainly will use Victorian Plumbing again.”

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Posted 2 years ago

“The ordering process was very easy and we were kept informed of the delivery. My only negative was the delivery driver who was miserable and did not communicate whatsoever. My understanding was that he would wait for 15 minutes whilst the goods were checked, it was lucky if he stayed 15 seconds”

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Posted 2 years ago

“Very easy to order what I wanted on line. Delivered very quickly.”

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Posted 2 years ago

“Good product and fast delivery thanks”

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Posted 2 years ago

“Had difficulty finding a plug to fit my really old roll top bath. The one supplied works well.”

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Posted 2 years ago

“Easy to order, good communication regarding delivery, and product very well wrapped on arrival, so very happy in all respects.”

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Posted 2 years ago

“I wouldn't advise shopping online with Victorian Plumbing. They offer returns but you need to organise the return yourself. I was unable to find a courier to return my order and therefore I am stuck with it.”

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Posted 2 years ago

“Initial query answered quickly, delivery good, product as expected”

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Posted 2 years ago

“Easy to order and item came withing agreed timescale.”

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Posted 2 years ago

“Plenty of options and variety of stock, competitive prices and good quality products.”

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Posted 2 years ago

“i got exactly what i ordered and as discribed and the product works well. it arrived as stated so no issues and good service.”

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Posted 2 years ago

“Ordered a seal for my shower screen which was delivered as promised and is an excellent product. The screen is rounded but as promised the seal fits perfectly. Good job!!”

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Posted 2 years ago

“the shower head and hose are perfect. delivery was very quick.”

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Posted 2 years ago

“We received our shower within a Few days of ordering, and I am pleased to say it is great so thank you.”

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Posted 2 years ago

“First class service, fast delivery and great prices. Would highly recommend,”

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Posted 2 years ago

“Our bathroom storage came without all the parts. I tried to ask to send it back, I was offered new parts, which I don’t want and now I’ve been ignored. Aside from the pacts our parcel came without some key parts, the wood is scratched and it appears flimsy. I wouldn’t buy from here again.”

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Posted 2 years ago

“Very helpful and nothing was to much trouble”

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Posted 2 years ago

“The shower pod I bought had 10 jets and most of them were leaking from the factory. I had to re seal them before I fitted the pod in place.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews