Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice and delivery”

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Posted 3 years ago

“The quality of the goods was as advertised: excellent . The service excellent and also the quality of the packaging and delivery. Thankyou”

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Posted 3 years ago

“Bigger shower head it's heaven”

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Posted 3 years ago

“Purchased a Logis Hansgrohe tap, website was really easy to navigate to find the product I wanted. Delivery was on time and well packaged.”

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Posted 3 years ago

“Excellent product, quick delivery”

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Posted 3 years ago

“Very good Always at the end of the phone to help excellent customer service”

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Posted 3 years ago

“Ordered two radiators that naturally came on a pallet. After taking them indoors the driver simply drive off leaving the pallet and rubbish in the gate! Given they have to go back to a delivery centre at the end of the day, why wasn't it taken away or asked if I was able to dispose of a pallet?”

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Posted 3 years ago

“Tap looks great. Not fitted yet. Service was excellent. Very fast delivery. Would highly recommend.”

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Posted 3 years ago

“Products very nice , staff helpful, Delivery could’ve better”

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Posted 3 years ago

“Very easy to order kept up to date with delivery however had a faulty item which I had to email over pictures, item was replaced without fuss happy customer 😊”

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Posted 3 years ago

“excellent communication, packaging of item was fantastic, really well put together for protection.”

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Posted 3 years ago

“Ordered part arrived within 3 days”

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Posted 3 years ago

“i found the site easy to follow the item was what i wanted and arrived well packed and secure”

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Posted 3 years ago

“New bathroom suite arrived on time and looks lovely!”

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Posted 3 years ago

“Great price for good quality product. Good delivery on a pallet to make sure glass was intact when it arrived. Will use again! :-)”

Victorian Plumbing 5 star review on 24th March 2021

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Posted 3 years ago

“Great, quick service”

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Posted 3 years ago

“Excellent service. Easy ordering and prompt delivery.”

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Posted 3 years ago

“Great service great product. High quality at a reasonable price.”

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Posted 3 years ago

“Was quick and easy to order what we wanted to create our new bathroom. Initially I was worried about not seeing items in person, but the images gave a true representation.”

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Posted 3 years ago

“Very easy to order online and was delivered within a week.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews