Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,718 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality toilet seats packaged and delivered on schedule.”

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Posted 3 years ago

“Quick delivery and well packaged”

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Posted 3 years ago

“Excellent service good quality products and a fantastic price. Delivery really quick when contacted customer service they were so helpful”

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Posted 3 years ago

“Arrived on time and would have given 5* but expensive.”

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Posted 3 years ago

“Easy to order on line. Prompt delivery. Well packaged. Have used them a couple of times this past month and everything has gone smoothly.”

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Posted 3 years ago

“The service has been excellent from start to finish.”

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Posted 3 years ago

“Excellent, Easy, Trustworthy, Knowledgable Company to deal with!”

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Posted 3 years ago

“Brilliant prices and good quality products managed to get a toilet and basin from RAK at a decent price thank you Victorian plumbing”

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Posted 3 years ago

“Delivered on time and good quality products”

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Posted 3 years ago

“Quick reliable service”

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Posted 3 years ago

“No problem with VP as a company. They were polite and sympathetic to my problems. The product I ordered was in poor condition and damaged. Replacement was received but again damaged. I have requested compensation as it inconvenienced myself and my customer.”

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Posted 3 years ago

“5* ordered multiple items in the past too and we’ve never had an issue. Service great, website easy to use and postage was speedy!”

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Posted 3 years ago

“Hideous service. Of my 2 orders, one arrived damaged. So far it’s taken 2 weeks to get a meaningful reply about replacing the damaged item. Still waiting...”

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Posted 3 years ago

“Product very nice. Very good all round service, delivered fast and reliably.”

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Posted 3 years ago

“my orders were all delivered quickly and on time”

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Posted 3 years ago

“Excellent service very quick.”

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Posted 3 years ago

“The bathroom cabinet is exactly what we had been looking for. Looks classy and narrow enough to fit in the gap we needed it to but still big enough to be able to store things in. Very pleased and would recommend.”

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Posted 3 years ago

“Customer service was great but the email system seemed a little complicated as it wasn't easy to reply directly. A simple phone call would have saved a lot of email 'ping pong'.”

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Posted 3 years ago

“Excellent service. Very much appreciated.”

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Posted 3 years ago

“My order arrived quickly and was exactly what I wanted. Great service.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,718 reviews