Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would be nice to know a delivery a little closer not any time between 7/30 am to 5/30 perhaps morning or afternoon ours was delivered at 5/50pm so all day off work. Monza cubicle seems good except for the chrome roller covers which when the roller is bolted to the glass will not stay on”

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Posted 2 years ago

“No phone service, haven't got the parts you need to fit a standard bathroom. I.e. colour match fillet panels. I have been doing this job for over 20 years and fine it unacceptable. Wilk not use again. Mark.”

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Posted 2 years ago

“The goods were delivered in a very short space of time, they are al in perfect condition and such great value for money . Happy Days”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Excellent service quick delivery ,which was also excellent and products at a very good price .”

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Posted 2 years ago

“Excellent service product great”

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Posted 2 years ago

“The whole experience so far has been very poor, I am no further forward now than I was three weeks ago when I placed my order, I’m £186 out of pocket currently and a part that doesn’t fit ! No communication for the last five days but have been sent this survey Disgusted”

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Posted 2 years ago

“Quick delivery and good delivery company. Prices vary from good value to overpriced. Had to return an item in person due to high delivery costs but they took it back no quibbles.”

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Posted 2 years ago

“Arrived very well packed with care”

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Posted 2 years ago

“Quick and easy delivery fast very happy.”

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Posted 2 years ago

“Great service; easy to navigate website with great choice. Would recommend.”

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Posted 2 years ago

“Got what I ordered but it took 7 days to come”

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Posted 2 years ago

“Products were delivered and packed well and safely. Items have not been installed yet. Delivery was postponed on the afternoon of the agreed date but the people we dealt with were pleasant.”

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Posted 2 years ago

“Products are really good quality but I am a little bit disappointed in the returns policy, especially when ordering replacement items again from VP.”

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Posted 2 years ago

“Wonderful quick and efficient service”

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Posted 2 years ago

“Good quality items delivered on time”

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Posted 2 years ago

“So disappointing 😞 tiles supposed to be in stock, delivery would be at least 21 days and only delivered on a pallet and no help to get them into the house, tile order cancelled.”

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Posted 2 years ago

“very easy to order. good experience”

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Posted 2 years ago

“Good quality products delivered very promptly. I was kept updated on my delivery.”

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Posted 2 years ago

“Found what I wanted.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews