Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service . Kept me informed of delivery and despatch to the second it arrived. Superb quality From the packaging to the products Just wonderful service . The best . Thank you”

Helpful Report

Posted 3 years ago

“Ordered a new light for our bathroom. Needed the 2 pin point and this seemed the best. The light is really bright - just great and the point is hidden. Looks great now its up.”

Helpful Report

Posted 3 years ago

“Looks good under my rolltop bath. Just remember though you can't buy spares individually - only complete set.”

Helpful Report

Posted 3 years ago

“Delivery options are poor as are customer service when reporting issues. I appreciate the nature of the item I have bought maybe fragile but this packaging is excessive to say the least, not sustainable at all. It would seem the high delivery prices are based on the high amounts of packaging they are using and space on a delivery vehicle as such. Could be executed in a much simpler and ethical way I think. Poor”

Helpful Report

Posted 3 years ago

“Very efficient ordering and delivery on time.”

Helpful Report

Posted 3 years ago

“Still waiting for a response to missing parts over a week”

Helpful Report

Posted 3 years ago

“Ordered and sent quickly, good quality, would recommend.”

Helpful Report

Posted 3 years ago

“Had real difficulty in obtaining advice from staff. Failed return calls and the assistant cut me off when I used their chat service before the conversation had ended.”

Helpful Report

Posted 3 years ago

“Fast service”

Helpful Report

Posted 3 years ago

“Amazing products”

Helpful Report

Posted 3 years ago

“Lovely nice item!”

Helpful Report

Posted 3 years ago

“Good availability. Delivered when expected. Good quality product”

Helpful Report

Posted 3 years ago

“Product not worth the money”

Helpful Report

Posted 3 years ago

“IT is a bit small for my shower but is was the only triangular one you had. But good service.”

Helpful Report

Posted 3 years ago

“Item ordered on 25/3, it’s now 14/4, still awaiting delivery. No communication or explanation. Building plans on hold. Won’t be ordering from them again.”

Helpful Report

Posted 3 years ago

“Delivered on time far better quality than I was expecting”

Helpful Report

Posted 3 years ago

“Very fast and quality service.”

Helpful Report

Posted 3 years ago

“It's the first time I've used Victorian Plumbing and it was a good experience. Quick and easy and I'm sure I'll be back again.”

Helpful Report

Posted 3 years ago

“Good delivery and communication and price, the bath stool is very difficult to fold which we need to do after each use but otherwise is just what we wanted.”

Helpful Report

Posted 3 years ago

“First Class delivery and items. Was delivered a lot quicker then expected”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews