Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good - we would definitely use again. Good communication, a choice of delivery options to suit us, and competitive prices. Thank you Victorian Plumbing.”

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Posted 3 years ago

“Excellent delivery and packaging , and just the shower head for over the bath, resulting in no water being sprayed around the room.”

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Posted 3 years ago

“Excellent product and very quick service”

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Posted 3 years ago

“Order arrived very quickly, was well packaged and very good quality.”

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Posted 3 years ago

“Great service reasonable prices.”

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Posted 3 years ago

“Excellent shower head delivered really quickly and efficiently.”

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Posted 3 years ago

“Terrible customer service and left with a huge pallet to get rid of - I should have read the reviews before ordering”

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Posted 3 years ago

“Following from a successful delivery the product was successfully installed and is in perfect working order. Many thanks for a very high quality product and excellent service.”

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Posted 3 years ago

“I asked a blumbing question on two occasions and did not get a reply”

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Posted 3 years ago

“First class website delivered earlier than expected. Perfect fit and easy to install. Very pleased with the whole experience”

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Posted 3 years ago

“Very prompt delivery and my query was answered via email very swiftly and efficiently”

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Posted 3 years ago

“once again i have had good service from Victoria Plumbing. quick service, quality goods and a realistic price. informed when delivery would be made and they were true to their word. they are first on my list when i require anything that relates to plumbing.”

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Posted 3 years ago

“Excellent quality and brilliant delivery service”

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Posted 3 years ago

“Very professional fast and reliable service . Highly recommended”

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Posted 3 years ago

“. Website was easy to use and a good selection of products to choose from. We haven't fitted out bathroom yet. Only issue was delivery did just show up without a warning email or text. Luckily someone was gone to collect it but could easily of not been”

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Posted 3 years ago

“very prompt delivery.”

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Posted 3 years ago

“Product range was good as was the ordering process, I was kept in touch regarding the delivery which was prompt,the delivery driver was very polite and helpful 10/10”

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Posted 3 years ago

“Excellent product. Arrived very quickly. Highly recommended.”

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Posted 3 years ago

“The toilet and radiator haven’t as yet been unpacked and installed, but as the review is about Victorian Plumbing that’s irrelevant I guess. As for VP I can’t really fault - ordering was easy and goods delivered as promised. Would use again (much like the toilet when it’s installed).”

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Posted 3 years ago

“The product we purchased is great. 5/5! Reason for lower rating is due to delivery by Palletways. They literally leave the item on your doorstep… you have to figure out how to get it inside. And even worse we had to pay £50 for removal of the pallet. Surely it would be better for Palletways to take the pallet back with them to be reused?? As a result I only recommend buying from this company if you’re renovating your entire bathroom and have a skip. If you’re just looking for a piece of furniture rather look elsewhere.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews