Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good range, ok prices and fairly quick delivery.”

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Posted 3 years ago

“On installation of the toilet I purchased it was obvious the cistern had a leak, on inspection two pin holes could be seen in the base, I contacted your team on the 13th of November and I am still waiting for a replacement. This toilet was put into my parents home, they are both in their eighties, they have to throw water down the loo as the cistern can not be fitted. Not good to say the least Thanks for asking Darren.”

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Posted 3 years ago

“Victorian Plumbing gave incredibly efficient quick service. I ordered a bathroom basin, taps and drain fittings online first thing on a Thursday morning. As I needed the items by the following Monday, I rang to ask about express delivery. I was then told by a polite and understanding lady that I couldn't have express delivery because the basin I had ordered was not in stock but new stock was expected in the afternoon so I paid for standard delivery and hoped for the best. I was delighted when the whole order arrived the following afternoon- the day after it was ordered. The basin is installed and we are very pleased with it.”

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Posted 3 years ago

“Arrived on time.”

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Posted 3 years ago

“Brilliant from start to finish. thank you”

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Posted 3 years ago

“Great service from start to finish. I had an unusual request and was accommodated fantastically well. Five stars.”

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Posted 3 years ago

“I brought a vanity unit and I Love it!! Victorian Plumbing were fantastic as well. Kept me updated when my delivery was meant to Be with me. Definitely recommend 👍”

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Posted 3 years ago

“Ordering and delivery absolutely brilliant, fast and efficient. More than happy with the products we purchased.”

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Posted 3 years ago

“Good selection, easy to order reliable delivery and very well pleased with the product.”

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Posted 3 years ago

“Very good prices and easy to use website.”

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Posted 3 years ago

“Efficient, friendly, fast. I Couldn’t have asked for a better service.”

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Posted 3 years ago

“Product came very quickly. Exactly as described on website. Very happy”

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Posted 3 years ago

“Easy to order online. We placed the order Wednesday evening and the delivery company delivered on Monday (although we did have to be in for the day, no time given). We ordered a vertical radiator and it came standing upright on a pallet. It was well packaged but if we didn't have a garage for the delivery driver to put it in it may have been a problem. We did know that it was coming on a pallet though so it was not a surprise.”

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Posted 3 years ago

“Easy to order, kept informed of delivery. Very happy!”

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Posted 3 years ago

“Order arrived on time, all items securely packed and all in great condition. Delivery men were courteous and cheerful. All in all a very good experience.”

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Posted 3 years ago

“Yeah very happy with the service and love my jacuzzi”

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Posted 3 years ago

“Very nice radiators Fast delivery”

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Posted 3 years ago

“Good price and good service!”

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Posted 3 years ago

“Missing part and yet to resolve”

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Posted 3 years ago

“Item arrived in due course well packaged. Quality product.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews