Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and good value products. Swift dispatch and kind delivery!”

Helpful Report

Posted 3 years ago

“Shower curtain delivered very quickly and just what I wanted”

Helpful Report

Posted 3 years ago

“Excellent service and communication. I needed to cancel an order. I had made a mistake with measurements. I was dealt with promptly and efficiently. I was also given options to re order. Very helpful indeed.”

Helpful Report

Posted 3 years ago

“Excellent service, prompt delivery.”

Helpful Report

Posted 3 years ago

“Very good from ordering through to delivery. Considering the current situation we could not have asked for more, thank you :-)”

Helpful Report

Posted 3 years ago

“From ordering to delivery everything was easy. Now installed and it looks lovely”

Helpful Report

Posted 3 years ago

“Brilliant product and arrived really quickly. Thank you!”

Helpful Report

Posted 3 years ago

“Ordered samples and came within a few days quick service :)”

Helpful Report

Posted 3 years ago

“Very pleased with my freestanding bath tap. Very quick delivery”

Helpful Report

Posted 3 years ago

“Good quality products, easy to assemble and self explanatory instructions. Would have given 5 stars except when an item was out of stock nobody contacted to advise that 1 item was holding up the entire order (2 weeks late) to give the option to split this off and receive the 1 item on a later delivery. Which I got in touch and suggested - which was acted on immediately.”

Helpful Report

Posted 3 years ago

“Fantastic service again from Victorian Plumbing . This is the fourth time we’ve used them and everything was spot on again , easy and clear website full of all product details , easy to purchase and delivered on time !! Definitely use again !”

Helpful Report

Posted 3 years ago

“Easy to order and delivered on time.”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Good range. Easy to use website. Prompt delivery.”

Helpful Report

Posted 3 years ago

“Easy to find what you need. Easy to order. Fast and accurate delivery”

Helpful Report

Posted 3 years ago

“Replacement for a broken part. Arrived on time, and did the job perfectly. Thank you.”

Helpful Report

Posted 3 years ago

“Great products and delivered when they said it would be. Really hapoy with the quality and service.”

Helpful Report

Posted 3 years ago

“Good quality product, received promptly”

Helpful Report

Posted 3 years ago

“Ordered a toilet seat, which was easy to find due to clearly displayed dimensions on the product description. It arrived the next day and was relatively quick to install due to the clear instructions provided.”

Helpful Report

Posted 3 years ago

“Ordered, delivered although cost of delivery was greater than 15% of my order but, got what I wanted and looks good”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews