Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy quick and no hassle. Amazingly quick delivery”

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Posted 2 years ago

“Two orders for a corner sink and sink fittings. All competitively priced and arrived in no time at all. Not fitted yet, but looks great.”

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Posted 2 years ago

“I found the service to be excellent as the towel rail I order came very quickly. The prices are also very good compared to other suppliers”

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Posted 2 years ago

“I ordered three items. One was perfect. One was not needed after all. One was damaged. I sent photos of the damaged item and explained all of this and asked for a full refund. I was sent a new replacement for the damaged item but wanted a refund as could not wait for the replacement to arrive. I have sent emails everyday, received one phone call at 7.30pm and emails are not responded to quickly so two weeks later I still have the items here and no refund. You can speak in person to anyone either. Poor service. Just want the three items refunded. This is not hard.”

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Posted 2 years ago

“Easy, quick post. Exactly what I wanted. Ta.”

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Posted 2 years ago

“good product, excellent turn around, would recommend”

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Posted 2 years ago

“Very efficient service at a competitive price. Unusual size that only this company seemed to stock, so very pleased.”

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Posted 2 years ago

“Really prompt delivery & great products”

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Posted 2 years ago

“Ordered a suction toilet roll holder. Delivery prompt and toilet roll holder perfect.”

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Posted 2 years ago

“Great service and good quality products!”

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Posted 2 years ago

“Easy to search and select items to buy. Delivery was prompt. Products chosen were as described. Yet to install, but hopeful all good.”

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Posted 2 years ago

“I've been asked to review and havent even had my delivery yet!”

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Posted 2 years ago

“Great web site and service and more than happy with quality of my order thank you”

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Posted 2 years ago

“Easy to order, quick, fast delivery and on time.”

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Posted 2 years ago

“satisfied with delivery.not easy to fix to wall. unfortunately not good with DIY fingers far too shaky”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Having had the disappointment of receiving the wrong taps and aggro from another supplier I was pleased to discover Victorian Plumbing. I ordered online and the correct taps were delivered within a few days at a good price. I then decided to get all accessories for the new en suite from Victorian Plumbing and lo and behold they were here within days. Everything has been well wrapped, no damage and good prices. What more could you ask for.”

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Posted 2 years ago

“Arrived promptly and in good condition.”

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Posted 2 years ago

“Good quality taps which were delivered quickly”

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Posted 2 years ago

“Quality of products is overall good. No complaints from customers. Would recommend as fit these products regularly.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews