Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 3 years ago

“i ordered a new tap with shower attachment. Item arrived on time packed well,was just as listed. Easily fitted and looks great. All in all good service and nice quality products.”

Helpful Report

Posted 3 years ago

“Very pleased with the product and delivery - the mirror arrived promptly and in good condition.”

Helpful Report

Posted 3 years ago

“The website is easy to navigate, well populated and illustrated and the order/delivery service cannot be faulted. What's not to like?”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Ordered a sink to go into a small cloakroom. Placed the order online and was shown it would take 3 days to deliver (I’m happy with that). To my surprise it turned up the very next day in secure packaging that was a bit ott but I understand why pottery is packed in oversized boxes. Sinks now in the wall and it fantastic. Many thanks”

Helpful Report

Posted 3 years ago

“I was looking for a particular item & found it at Victorian plumbing. The service was excellent & I'm so pleased at the speed of delivery. I would recommend them”

Helpful Report

Posted 3 years ago

“Good products , very clear and straight forward ordering system and kept us well informed of the delivery date and time.”

Helpful Report

Posted 3 years ago

“Easy website, fast efficient, good price, excellent product, very fast delivery. Well done.”

Helpful Report

Posted 3 years ago

“Good range on website. Prices are variable - some are competitive and some not, so you have to shop around. Quick delivery and no problems, so I will use them again for products at the right price.”

Helpful Report

Posted 3 years ago

“Very efficient service and good product.”

Helpful Report

Posted 3 years ago

“Very Prompt delivery and easy to resolve an issue.”

Helpful Report

Posted 3 years ago

“Ordered a new shower bar, immediately received confirmation of my order. Pretty soon after I received another email, this time stating it was getting ready to be dispatched and I received it the next day. I would absolutely order from them again. Great service, great price.”

Helpful Report

Posted 3 years ago

“Delivery was within 24 hours with standard post”

Helpful Report

Posted 3 years ago

“Quick and efficient service. Thanks”

Helpful Report

Posted 3 years ago

“Everything arrived quickly and well boxed. The website was easy to navigate and it looks like the things we bought will be perfect.”

Helpful Report

Posted 3 years ago

“Good range and products quickly delivered”

Helpful Report

Posted 3 years ago

“Order arrived very quickly. Very pleased with delivery, driver polite and helpful. When we unpacked the toilet unit the two clips were broken. I e-mailed your company pointing out the fault. I sent photos as well. I received a phone call that evening from a young lady apologising. She followed my complaint up. I received another phone call the following day offering me a discount. The customer service that I received was impressive.”

Helpful Report

Posted 3 years ago

“Everything arrived on time and in perfect condition the whole process from start to finish was easy and the contact perfect”

Helpful Report

Posted 3 years ago

“Very good but the soap dispenser is crooked as you can't screw the plunger on straight because the thread is wrong”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews