Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,723 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy experience, item exactly as described and speedy delivery. Very happy 😊”

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Posted 4 years ago

“Towel radiator looks stylish and pleased with the quality. Deliver on time and hassle free”

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Posted 4 years ago

“Excellent service! Answered a query promptly, goods arrived well packed and promptly.”

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Posted 4 years ago

“Great quality product, great delivery & helpful driver. Not cheap.”

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Posted 4 years ago

“Easy to use website plenty of choice fair prices good communication re delivery etc”

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Posted 4 years ago

“Quick delivery and shower head works well”

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Posted 4 years ago

“Great quality at a great price!”

Victorian Plumbing 5 star review on 7th March 2021

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Posted 4 years ago

“Victorian plumbing offer a fantastic service ,on time , keep you In touch with delivery . The product I purchased are very good quality and look great in my bathroom . I will always use Victorian plumbing”

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Posted 4 years ago

“Good service, arrived ahead of time and in good condition”

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Posted 4 years ago

“Very poor service. We ordered £700 of bathroom items and the pallet was delivered with the shower pane smashed, a box full of small pieces of glass and every box for the order damaged. We emailed with photographs, had one reply asking for our order number, which we sent straight away and then heard nothing more. 4 days later I called, received apologies and a promise to fast track collection of the damaged items (the next morning) and an urgent order to replace. That was 5 days ago. We've heard nothing, the pallet is still blocking our drive and we've had no communication since, despite an email. We've had to send our plumber away and I have no idea when he will return.”

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Posted 4 years ago

“Really quick delivery and no problems at all 👌🏻”

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Posted 4 years ago

“Always had great quality from Victorian plumbing. Price is great, delivery is always fast. Great customer service. Highly recommended.”

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Posted 4 years ago

“No Problem Ordering. Quick Delivery Item well Packaged and Easy to Put together Towel Rails look Great”

Victorian Plumbing 5 star review on 6th March 2021

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Posted 4 years ago

“Excellent form start to finish, great quality products at more than competitive prices.”

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Posted 4 years ago

“Prompt and efficient service all round”

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Posted 4 years ago

“Annoying to return anything”

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Posted 4 years ago

“Easy to order, delivery was here at the specified time with friendly delivery drivers”

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Posted 4 years ago

“I searched the web .. this was the best choice, value and turned out to excellent and prompt delivery.. good all round so happy to recommend”

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Posted 4 years ago

“Can’t fault the product or delivery. On time and in order.”

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Posted 4 years ago

“Really good service and fast delivery and the items I ordered were of excellent quality”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,723 reviews