Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased our original bathroom suit from you so wanted to match the toilet seat when we needed to replace it. Came to you and were really pleased with service, delivery and price. Thank you.”

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Posted 3 years ago

“Excellent product, price and delivery. Highly recommend”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Satisfied, would consider using again.”

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Posted 3 years ago

“Very happy with the service I received when I had ordered the incorrect sample tile. I have since ordered all the tiles I need for my kitchen and will continue to use Victoria plumbing for future purchases.”

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Posted 3 years ago

“Delivery times have been delayed. No phone number to contact anyone direct Horrible service”

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Posted 3 years ago

“Excellent! There is so much choice of products and also purchase and delivery was so quick and efficient.”

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Posted 3 years ago

“Item turned up on time and undamaged.”

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Posted 3 years ago

“Very pleased with my purchase and speedy delivery would recommend”

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Posted 3 years ago

“Seat arrived early, fitted easily and does the job perfectly”

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Posted 3 years ago

“Bought a bathroom mirror. Easy to order, quick delivery and excellent product.”

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Posted 3 years ago

“Fantastic service, great quality products, website information is clear and easy to interpret- delivery times are great- thank you very much for a great experience.”

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Posted 3 years ago

“1. A damaged shower tray 2. Three days for somebody to e mail me 3. A replacement due today but no order number so I cannot track it. 4. No estimated time or time slot given. 5. Used the chat line onlt to be told people are not on line. The job should now be finished but the damaged tray and delays thereafter have put the job behind schedule.”

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Posted 3 years ago

“Excellent product. Just what I was looking for and seems very substantial.”

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Posted 3 years ago

“Smooth and consistent customer service.”

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Posted 3 years ago

“Prompt delivery and all goods as expected.”

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Posted 3 years ago

“Good service and good product”

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Posted 3 years ago

“The quality of all my items I have brought have been great, delivery is quick however due to picking a delivery date which can come at anytime in the date isn't always ideal as for most people we work and can't always be in. If we aren't in this would cost us an additional £25 for it to be redelivered. This is my only down fall.”

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Posted 3 years ago

“Lovely item prompt delivery would use again”

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Posted 3 years ago

“Good service and delivery.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews