Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,723 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 2 years ago

“Professional,prompt,with good backup. Will use going forward.”

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Posted 2 years ago

“Items came over a pallet with everything well packed inside, thank you!”

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Posted 2 years ago

“Delivered okay and in good condition but very pricey.”

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Posted 2 years ago

“No. aaaaaaaaaaaaa”

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Posted 3 years ago

“All the items were delivered on time and as planned on a pallet to my front door!”

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Posted 3 years ago

“Very good choices at reasonable prices and goods arrived well in time. Very satisfied.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“Good delivery and happy with the quality and design.”

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Posted 3 years ago

“The ordering process was very easy and we were kept informed of the delivery. My only negative was the delivery driver who was miserable and did not communicate whatsoever. My understanding was that he would wait for 15 minutes whilst the goods were checked, it was lucky if he stayed 15 seconds”

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Posted 3 years ago

“Good service all round”

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Posted 3 years ago

“Easy website to navigate, good quality, reasonably priced”

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Posted 3 years ago

“Needed a new Kitchen tap as the old one was dripping and could not fix it. Found one that lloked right and ordered it from Victorian Plunbing. Arrived very quickly, well packed and with full instructions. I did need to modify these as the flexible hoses would not fit through the large ring once attached to the tap as instructed. However now in place and looking and working fine.”

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Posted 3 years ago

“Very gud dilevery on time”

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Posted 3 years ago

“Excellent service all the way from start to finish. The delivery service is A1 you are kept updated all the time so you know when your parcel will arrive. Great prices as always I would definitely recommend Victoria plumbing. Packaged and delivered safely 10/10”

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Posted 3 years ago

“We were very happy with Victorian plumbing. Quick delivery and all items as expected. Excellent quality.”

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Posted 3 years ago

“Good fast service”

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Posted 3 years ago

“Needed to speak to someone on phone to explain a returns option. Not all we oldies are tech savvy with phones.”

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Posted 3 years ago

“Excellent product - looks great installed. Delivered on time and driver was very professional. Would have been even better if pallet was taken away as part of delivery.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,723 reviews