Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,723 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service description all there but check everything don’t assume”

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Posted 3 years ago

“Fine service. Quick delivery. Friendly driver”

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Posted 3 years ago

“It turned out what I exspect Ed no surprises”

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Posted 3 years ago

“Great service, great products.”

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Posted 3 years ago

“Product as described I would have liked the option to get an extra shelf”

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Posted 3 years ago

“Bath was delivered, but pallet was broken at the bottom and it couldn't be brought up the drive. I have a bad back and it had to be left there until my husband came home after work. This would have been a disaster if I lived alone”

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Posted 3 years ago

“quick delivery, just what i was looking for but when you take something out it tilts,but does the job”

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Posted 3 years ago

“The item arrived when they said it would and it was in good condition. However, we are stil l waiting for a bath which should have arrived a week ago.”

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Posted 3 years ago

“Prompt service, delivered on time.”

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Posted 3 years ago

“Product arrived as promised not fitted tap yet so can’t say how good it is…”

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Posted 3 years ago

“Good customer service and helpful and friendly.”

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Posted 3 years ago

“Very pleased with the order. Delivery was on time. Plenty of emails/texts to keep me informed of progress and when the delivey was going to arrive.”

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Posted 3 years ago

“They provide a reasonable service”

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Posted 3 years ago

“Ordering online was very good. Delivery was a little misleading. It was stated that the shower screen would be delivered on a pallet. It was not although not a problem since I did not have to dispose of the pallet.”

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Posted 3 years ago

“service very good, however the return of the product was expensive, i will consider another supplier in future.”

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Posted 3 years ago

“Good service, delivery can be difficult to pinpoint but they answered queries well. Bought all separate items from them and all arrived in great condition. The pallets were delivered to the road so be wary if ordering anything heavy as we were told that the drivers aren't allowed to unpack or lift anything.”

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Posted 3 years ago

“I'm pleased with my electric shower it is fitted and working”

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Posted 3 years ago

“Products very well packaged and arrived within the allotted time”

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Posted 3 years ago

“They were efficient and the delivery driver helped bring the package inside which was kind of him.”

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Posted 3 years ago

“Ordered a side panel for the bathtub. It arrived quickly however there was damage to one end where there had been an impact. Luckily, our contractor needed to shorten the panel and was able to cut off the damaged part. However, in future I would be cautious about ordering fragile items for delivery.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,723 reviews