Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item as described and the cheapest price I could find!”

Helpful Report

Posted 3 years ago

“I am very pleased with the service from ordering to delivery, can't fault it”

Helpful Report

Posted 3 years ago

“Quick delivery with excellent service. They phoned to arrange delivery day and then called an hour before drop off to ensure someone present. Products yet to be fitted so cannot comment on quality etc yet.”

Helpful Report

Posted 3 years ago

“Order was not delivered on the day it was promised. I wasted time waiting in for it. I also found the website not at all helpful in trying to report the non delivery. Item should have been here last Tuesday but still not arrived. Very poor service and won’t be shopping again. Jerry Pickering”

Helpful Report

Posted 3 years ago

“Quick delivery, great price, nice quality item”

Helpful Report

Posted 3 years ago

“VERY SATISFIED WITH THE SERVICE AND QUALITY OF PRODUCTS. DELIVERY O F ORDERED ITEMS WAS EXCELLENT . WOULD DEFINITELY RECCOMEND”

Helpful Report

Posted 3 years ago

“The reason I gave 3 stars bath and taps arrived fine no problems I order a bath panel and fixings fine Next was Newark hinged square bath screen problem no hinges or fittings Emailed to say shower fittings not in packaging.sent photos of proof Luke sent proof of packages back to me only problem it was of the bath panel fittings I asked shower screen fittings told you have to wait 72hrs for answers if you get any need this sorted without no fuss just get on with it.”

Helpful Report

Posted 3 years ago

“Excellent products and quick delivery service would highly recommend”

Victorian Plumbing 5 star review on 4th July 2021

Helpful Report

Posted 3 years ago

“Very good”

Helpful Report

Posted 3 years ago

“Really easy process from ordering through to delivery. I would definitely recommend.”

Helpful Report

Posted 3 years ago

“I ordered both a shower enclosure and an electric shower. Both arrived in great condition and look wonderful in my refurbished shower room. The only thing I would recommend is that there are a minimum of two people for big deliveries. My husband really struggled with the driver to bring up the shower enclosure on the pallets. Especially since we live on a hill and do not have any off street parking.”

Helpful Report

Posted 3 years ago

“Excellent service and product”

Helpful Report

Posted 3 years ago

“Very disappointed in their delivery system/company they used. McGregor/Palletways are awful, very unorganised and wasted 4 days of my time consecutively. No reimbursement for my wasted time, sent to the wrong address they complained I wasn't in at - but I was at the correct confirmed address that they failed to inform the driver correctly. The goods seem fine but not taken all out of the packaging as want to wait for fitter to check over them. But although Victorian plumbing appear better priced, the hassle with the very poor delivery service means I could not order from them again and could not recommend them.”

Helpful Report

Posted 3 years ago

“Our order took more than 14 days to be delivered.It was at delivery depot for 2 weeks.We also had 3 days where delivery was promised.Not acceptable!”

Helpful Report

Posted 3 years ago

“high class product with easy to read instructions delivered on time. Always have had good service from Victoria Plumbing.”

Helpful Report

Posted 3 years ago

“Excellent service as usual”

Helpful Report

Posted 3 years ago

“Looking for something different, this is a great place to start your search.”

Helpful Report

Posted 3 years ago

“The shopping experience on the website was quite straight forward and my delivery arrived earlier than stated which I was happy about and the products arrived safely with no damage and l'm happy about the quality of the products from victoria plumbing. I will recommend them.”

Helpful Report

Posted 3 years ago

“Great service. Prompt and good value for money. No unnecessary packaging! Thank you”

Helpful Report

Posted 3 years ago

“Very quick delivery of purchased goods. Packed well and exactly as specified. A truly great online purchasing experience.”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews