Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,715 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No direct phone number, no response from my emails, very poor build quality. And I found a better quality shower enclosure for half the price in BnQ”

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Posted 3 years ago

“Ordered on line easy process no problem delivery service good did what it says EASY”

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Posted 3 years ago

“Excellent service and prompt delivery. Recommended!”

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Posted 3 years ago

“Very happy with the service provided and the quality of the goods supplied. This is one very happy customer. Thank you.”

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Posted 3 years ago

“As described and just what I wanted. Really well packaged.”

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Posted 3 years ago

“Two separate orders ( my fault) two p&p charges Arrived as one parcel with no offer of a refund of the second p&p That just feels wrong somehow”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Speedy delivery! Very impressed :)”

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Posted 3 years ago

“Ordering online and booking a delivery day was fine. The actual delivery of my product was not acceptable, it was attached to two large pallets and over wrapped, so I was unable to carry the single radiator into my house. The driver dumped it on my driveway and when I asked him to take the pallets away with him, he said 'they were my problem to get rid of' and just walked off / left. Very rude and unhelpful. No telephone number online to call to speak to someone. Will order from Amazon in the future.”

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Posted 3 years ago

“Easy to order on line. Fast delivery”

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Posted 3 years ago

“Very quick and efficient”

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Posted 3 years ago

“great product”

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Posted 3 years ago

“Generally pleased but small scratches around top of bath which was disappointing”

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Posted 3 years ago

“Item arrived quickly and as described. We ended up ordering from here because both price and selection available was pretty good. Based on our experience, definitely will use them again!”

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Posted 3 years ago

“Order arrived as purchased with a quick hassle free delivery”

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Posted 3 years ago

“Great speedy service”

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Posted 3 years ago

“Speedy delivery, the item was well packed. Tap has now been fitted and looks really good and expensive.”

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Posted 3 years ago

“Fabulous service. Everything came on the one delivery and nothing was broken. Would give 10 stars if I could.”

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Posted 3 years ago

“Top quality products and quick delivery, will use again 10/10”

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Posted 3 years ago

“Order processed very quickly and delivered immediately”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,715 reviews