Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything delivered in good condition and on time .”

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Posted 1 year ago

“Fantastic service quick delivery will certainly use again, thank you for your help”

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Posted 1 year ago

“Fantastic selection of products and speedy delivery. Customer services also very helpful if and when required.”

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Posted 1 year ago

“I've ordered bathroom equipment twice now and have been impressed with the choice, the speed of order dispatch and the quality of the products received. I wouldn't go anywhere else now.”

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Posted 1 year ago

“Great efficient service. Competitive prices.”

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Posted 1 year ago

“Happy with ordering process & delivery”

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Posted 1 year ago

“Very good site to explore. Information easy to get and the delivery was quick.”

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Posted 1 year ago

“Great product and fast delivery!”

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Posted 1 year ago

“Bought Chatsworth 1928 traditional crosshead bath shower mixer tap with shower kit. Seems good quality, heavy, well made item. Easy to fit into original two holes from single bath taps. Only minus is the cradle holding the shower head is set back and so wets the floor when finished with it. you have to leave it in the bath when finished. Service was excellent, delivered within 3 days of ordering. have ordered another for one of our other bathrooms”

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Posted 1 year ago

“Very good service. Quality parts”

Victorian Plumbing 5 star review on 4th March 2023

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Posted 1 year ago

“I was delighted with both the ease of ordering and the prompt, tracked delivery.”

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Posted 1 year ago

“every time i have order anything it has always arrived promtley after a few days in good condition very good”

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Posted 1 year ago

“Great prices, great service, everything you could want...”

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Posted 1 year ago

“Very good quality and well designed product.”

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Posted 1 year ago

“Item was delivered OK and a fair price. Delivery time was a little slow though”

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Posted 1 year ago

“initially service was good but the order said "Order Complete"straight away?? I have waited 18 days for the items to be delivered?? NO phone calls from the delivery people, I rang them twice in Liverpool. I CAN't ring Victorian Plumbing?? I have done endless "Chats" had one apology for the delay from VP but even when they were informed about delivery from the Transport people VP didn't contact me. It will make me nervous about ordering from them again”

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Posted 1 year ago

“We ordered the Chatsworth 1928 Traditional Triple Exposed Shower Valve inc. Luxury Riser Kit, Diverter, 8" Rose + Handset - and it's just brilliant. It was to replace an old multi-shower unit that was 25 years old. Plumbers had to divert the water into a different place and the whole process took them just 4 hours. The cascade of water we now get is brilliant for my wife to wash her long hair, and with the added benefit of a handheld shower also you can get the water just where you want it. A great unit that looks great and works very well.”

Victorian Plumbing 5 star review on 24th February 2023

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Posted 1 year ago

“Ordered a Juno rainfall shower unit. Very happy with the service and the product.”

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Posted 1 year ago

“Easy to order online and standard delivery was within the specified timescale.”

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Posted 1 year ago

“Ordered a shower screen and radiator. Both were delivered quickly with regular delivery updates. Arrived well packaged, securely attached to a pallet, with no damage. Not installed yet but would recommend Victorian Plumbing.”

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Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews