Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,727 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very to order from website. Delivery was booked for a convenient date and arrived when expected and the driver put the items in my garage for me. Excellent service and wouldn’t hesitate to order from Victoria Plumbing again!”

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Posted 1 year ago

“Prompt delivery and well packaged.”

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Posted 1 year ago

“There poor packaging when item arrived and too many emails afterwards”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Good service, quick delivery”

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Posted 1 year ago

“Website easy to navigate, found the items I was looking for at a very competitive price. Delivered within the timescale promised.”

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Posted 1 year ago

“Excellent service and quick delivery, thanks.”

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Posted 1 year ago

“No problems. Allowed bank transfer instead of card. Easy to chat with.”

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Posted 1 year ago

“Excellent service, products were on time and in great condition”

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Posted 1 year ago

“Excellent choice , easy ordering and quick delivery”

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Posted 1 year ago

“Took a long time to be delivered, when I placed the order it said it would be delivered on Friday however the company who was doing the actual delivery didn’t receive the order on Friday and was delivered the following Tuesday! Sink I received is not the sink as advertised!!!”

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Posted 1 year ago

“I needed a new valve for my kitchen taps and Paige was very helpful”

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Posted 1 year ago

“Great quality and good price The shipment arrived on time and the pallet was soundly packaged. The driver delivered onto our driveway and left. ,his job done. We deconstructed the pallet and put items into our garage awaiting the arrival of the plumber in two weeks time. Nothing appeared to be damaged but we will have to wait for our experts examination to determine this.”

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Posted 1 year ago

“Easy to order product and good communication as round delivery.”

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Posted 1 year ago

“Ordered, paid, delivered, easy. No issues. Does exactly what I expected.”

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Posted 1 year ago

“Goods exactly as ordered and arrived promptly”

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Posted 1 year ago

“Very good and happy with items just waiting for all my bathroom to be completed”

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Posted 1 year ago

“A first-class selection of products in all departments. Prices are keen, descriptions are accurate and information clear and concise. I am a customer that has no hesitation in recommending this Company. Busy refurbishing one of my bathrooms with an eye-catching bath and shower plus a stylish basin unit. More work to carry out with a new shower cabinet, bidet and taps. Well done for providing such a great selection of products.”

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Posted 1 year ago

“Fantastic customer service. I needed to change an item in my order and used their online submission form to request the change. Such things can be a bit hit and miss, but I had no issues with Victoria Plumbing, the change was made within 24 hours.”

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Posted 1 year ago

“Great value and good delivery service”

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Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,727 reviews