Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and delivery on time. Thanks!”

Helpful Report

Posted 3 years ago

“Very pleased with the selection of sanitary ware. Prices were competitive and delivery was prompt. Would definitely use again.”

Helpful Report

Posted 3 years ago

“I found that bits were missing, such as the parts to attach the toilet to the floor. It might be that I needed to order those, but that wasn't clear. The delivery driver left me with a large pallet that I had to get rid of and wouldn't wait for me to remove items so he could take it with him. Packaging was damaged. I didn't get a time or day for delivery, so lucky I had help to bring items inside. On a plus side, I'm delighted with the items and excited for my bathroom to be finished.”

Helpful Report

Posted 3 years ago

“Order received very quickly. Quality products for my new shower room”

Victorian Plumbing 5 star review on 23rd May 2021

Helpful Report

Posted 3 years ago

“Part arrived within a couple of days of ordering good service”

Helpful Report

Posted 3 years ago

“Very quick and efficient.pleased with the way all went so easy.”

Helpful Report

Posted 3 years ago

“Very good service and great products👍”

Helpful Report

Posted 3 years ago

“spot on with my order thank you great service .”

Helpful Report

Posted 3 years ago

“Order one day and it soon arrived”

Helpful Report

Posted 3 years ago

“Victorian plumbing where very helpful in solving our problems with the delivery company. It did take a while for the tiles to be deliver as they got damaged first time but Victorian plumbing sent a replacement next day. So overall OK service. One tile was damaged in the new box.”

Helpful Report

Posted 3 years ago

“Fantastic service from start to end. Prompt shipping, great communication and most importantly a beautiful new shower.”

Helpful Report

Posted 3 years ago

“easy ordering process , very quick delivery”

Helpful Report

Posted 3 years ago

“Great service. Good choice, good price and a very speedy delivery. I would definitely recommend Victorian plumbing!”

Helpful Report

Posted 3 years ago

“Great service ordering was easy Delivered on time..would use again..”

Helpful Report

Posted 3 years ago

“Very good, fast service, quality materials.👌”

Helpful Report

Posted 3 years ago

“Shower Tray delivered on time, safely and the packaging kept it in good condition.”

Helpful Report

Posted 3 years ago

“Good service. Quick delivery.”

Helpful Report

Posted 3 years ago

“My delivery was on time and I was informed at every point of my order. My items were great and would recommend using this company.”

Helpful Report

Posted 3 years ago

“Excellent, speedy delivery, the plumber said they were easy to fit with generous tails, and they look fabulous”

Helpful Report

Posted 3 years ago

“Bought excellent quality shower fittings. They arrived quickly. There was a minor manufacturing fault (cosmetic) on one part which was resolved immediately and without issue. Brilliant customer service.”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews