Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and great customer service and very happy”

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Posted 2 years ago

“Good products quick shipping”

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Posted 2 years ago

“Good service, in the end. The online bot is good, but when getting through to a human the customer service experience slows to a snail's pace”

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Posted 2 years ago

“Very easy and quick service Thank you”

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Posted 2 years ago

“Easy to order and delivered on time. Very good service and would recommend. Very competitive price.”

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Posted 2 years ago

“Came on time quality goods definitely use again”

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Posted 2 years ago

“The website is easy to navigate, top quality products, very competitive in price and provides an excellent service delivery,”

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Posted 2 years ago

“Poor quality products”

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Posted 2 years ago

“We had ordered the Roca the gap toilet unit, the Milan vanity basin unit and some related parts. All the items arrived in good condition and on time. We did also have to order an additional item later which also arrived very quickly. Really appreciate the quick turnaround and fast delivery.”

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Posted 2 years ago

“Excellent service and good value from Victorian Plumbing. My kitchen radiator was the best price I could find on the net and was delivered in two days. What's not to like?”

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Posted 2 years ago

“Have purchased products a few times ,find using Web site simple .Fast delivery ,tip top products”

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Posted 2 years ago

“Good product,prompt delivery”

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Posted 2 years ago

“Very happy with my new bathroom, looks fantastic, great price, big thanks to Victorian plumbing”

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Posted 2 years ago

“Excellent value and good delivery”

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Posted 2 years ago

“On time delivery and very good quality items”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Nothing but good things to say! I placed two orders a few weeks apart and the staff were very helpful in processing each of them, I was also very appreciative of their help in guiding me through the process for claiming back the VAT entitlement due to disability. I was kept up to date with the delivery status of my order and received a text message on the day of delivery informing me exactly when the orders would arrive. Thank you.”

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Posted 2 years ago

“Weve used VP for alot of bathroom supplies for a new build and generally i have been pleased with items from VP, although i did return a set of taps as i wasnt impressed by the quality. Unfortunately trying to return large items for refund such as radiators is bit of a nightmare as VP dont offer collection services and most courier/parcel companies wont touch such large items. As a result, pallet couriers have to be used, which makes the 'free returns' policy financially not viable for radiators, shower screens etc..”

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Posted 2 years ago

“The whole ordering experience from start to the delivery was straight forward and hassle free, the items I bought were in the sale and good quality I was very happy with the price.The delivery was also good.”

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Posted 2 years ago

“Lovely cabinet, but didn’t expect to have to drill holes to attach handles, and delivery took account of my special request”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews