Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful customer services team pulling together a custom package. Efficient delivery service.”

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Posted 2 years ago

“no problems !”

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Posted 2 years ago

“Great service swift and safe delivery Thanks”

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Posted 2 years ago

“Great service and products”

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Posted 2 years ago

“First class from start to finish.”

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Posted 2 years ago

“I had a large order, only the bath panel was damaged, Victorian plumbing very quick to send replacement. I’m happy so far but the bathroom is not yet finished so not all items up and running yet.”

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Posted 2 years ago

“Competitive prices.excellent quality products.packaged very good and delivery arrangements good”

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Posted 2 years ago

“Took a while to get delivered. Happy otherwise”

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Posted 2 years ago

“Goods arrived in good time. Very well packed”

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Posted 2 years ago

“Very prompt delivery”

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Posted 2 years ago

“Excellent service’s”

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Posted 2 years ago

“Great selection and fast delivery.”

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Posted 2 years ago

“Excellent product well protected in transit, a bit slow on the despatch perhaps could have a bit slicker, in perfect condition and very good value for money. Overall very pleased and would use again without question.”

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Posted 2 years ago

“As described”

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Posted 2 years ago

“Why give customers choice of dates, for delivery, when even given nearly two weeks in advance, only to deliver 5 days later than the date i chose. when emailing to find out what was going on. All I got back, was computer-generated messages. The only email i recived from a human, was three days after I received my goods. asking was could I give a thumbs up. No On a plus side, I am very happy with the products.”

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Posted 2 years ago

“Easy to navigate website, and delivered my order on time.”

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Posted 2 years ago

“Fast efficient service .. delivered as ordered .. good quality products”

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Posted 2 years ago

“Easy ordering process, delivered on time and required day, helpful driver.”

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Posted 2 years ago

“Well priced and delivered on time......”

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Posted 2 years ago

“Really good quality product, far better than I expected. Affordable. You need all the additions as well. Would definitely use again”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews