Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The towel rail was faulty - but my husband had taken quite some time to assemble it and couldn’t face taking it apart. Given that it was very expensive just for a towel rail, I cannot lie - we were disappointed”

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Posted 2 years ago

“I'm pleased with my electric shower it is fitted and working”

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Posted 2 years ago

“The term clusterf*ck springs to mind. Use of every possible excuse linked to an over dependence on auto responses creates the firm impression of a company in disarray. The list of events related to my purchase is too long to include here. However, I will never use Victorian Plumbing again and would advise others similarly.”

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Posted 2 years ago

“Fast, efficient and great value for money. Excellent customer service. Nothing to fault at all.”

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Posted 2 years ago

“Saw what we needed in a shop found exactly same on Victorian for 25% less plus delivered to my door 3 days later. What's not to like!?”

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Posted 2 years ago

“Products very well packaged and arrived within the allotted time”

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Posted 2 years ago

“Received items fast and well packaged, And they were very good quality materials not plastic. Thank you”

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Posted 2 years ago

“Goods came on time and packed very good. Tap now fitted and working, very pleased .Thanks”

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Posted 2 years ago

“Good quality product, very fast delivery, happy to use again”

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Posted 2 years ago

“Excellent products and affordable prices”

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Posted 2 years ago

“Well organised site. Easy ordering and prompt delivery, with informative tracking well done.”

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Posted 2 years ago

“Ordered a tap on line, arrived next day, good service”

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Posted 2 years ago

“Excellent products & Service. This tap was the best we could find anywhere & the size we needed, seems to be very good quality too. easy to order & arrived fast. Recommend!”

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Posted 2 years ago

“Items arrived on time, were of good quality at a reasonable price”

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Posted 2 years ago

“Very quick delivery and good quality.”

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Posted 2 years ago

“I’m still waiting for my parcel”

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Posted 2 years ago

“They were efficient and the delivery driver helped bring the package inside which was kind of him.”

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Posted 2 years ago

“Very easy to place the order online and delivery was within the timeframe stated with the driving calling ahead to say he was on the way and even helped place the item securely in the garage.”

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Posted 2 years ago

“Ordered a side panel for the bathtub. It arrived quickly however there was damage to one end where there had been an impact. Luckily, our contractor needed to shorten the panel and was able to cut off the damaged part. However, in future I would be cautious about ordering fragile items for delivery.”

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Posted 2 years ago

“Excellent products, delivery on time.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews