Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,649 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,649 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value for money providing quality products at affordable prices and, if your lucky there is usually a discount code available.”

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Posted 2 years ago

“Delivery was prompt and a very good price”

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Posted 2 years ago

“Fast delivery by pleasant staff.”

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Posted 2 years ago

“one of the few with an LED diffuser in stock without insane delivery changes. Selection not so broad but at least they have it, we can blame BREXIT for lack of options as usual i suspect”

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Posted 2 years ago

“Quick and efficient service and really happy with products.”

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Posted 2 years ago

“fast delivery and quality products. Much cheaper than local bathroom shops”

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Posted 2 years ago

“Good service, no complaints.”

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Posted 2 years ago

“Only two tubes of sealant this time but no problems with order and delivery”

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Posted 2 years ago

“Good product range and competitive pricing, but very poor communication re delivery. My order was repeatedly ''out for delivery'' but didn't turn up. It eventually arrived on a day when we weren't expecting it - so it was lucky that there was someone at home to take delivery.”

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Posted 2 years ago

“Very pleased with them”

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Posted 2 years ago

“Great service very quick delivery Good prices”

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Posted 2 years ago

“Order was easy and came fairly quickly courier was helpful and got the pallet as close as he could to the house”

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Posted 2 years ago

“Great sample. Fast delivery.”

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Posted 2 years ago

“All of the bathroom fittings we ordered were delivered on time and with no issues or damage. I can highly recommend them.”

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Posted 2 years ago

“Excellent service. Product arrived quickly and as described.”

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Posted 2 years ago

“The online ordering was good, however the delivery could have been improved. Contact went through our builder who was expecting delivery on a certain day, it didn’t turn up, this may have been a communication issue. However when we as the purchaser called to sort it out we have our contact t number for the delivery company to call. No call was received? However in the meantime they did turn up with delivery on the same day but the lorry was too big for the bridge to get near to the house. We believe that we mentioned restrictions regarding delivery at the time of ordering.”

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Posted 2 years ago

“good delivery with proper tracking”

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Posted 2 years ago

“Superb quick service. Thanks”

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Posted 2 years ago

“Ordered 2 items, both came with damage”

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Posted 3 years ago

“A good quality product at a good price”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,649 reviews