Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,655 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good choice for all areas of the bathroom, good competitive pricing and easy to order. Delivery was good and arrived when they said it would and was well packed with no damages. Would highly recommend!”

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Posted 3 years ago

“Quality product.”

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Posted 3 years ago

“Placed two orders for bathroom fittings. Both arrived well-packaged and on time. Excellent stock range and would shop again.”

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Posted 3 years ago

“Quick delivery and as expected”

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Posted 3 years ago

“prompt and efficient service”

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Posted 3 years ago

“Great company, great products!”

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Posted 3 years ago

“Web page easy to use and order, also delivery quick and convenient. Sanitary ware and vanity unit all good quality.”

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Posted 3 years ago

“very good service - replaced a tap which I ordered wrongly without quibbles”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“excellent speedy service and good quality products.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Ordered &delivered within 1 week ,couldn’t fault it ,regard’s John”

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Posted 3 years ago

“Good prices, massive selection of goods, and quick delivery!”

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Posted 3 years ago

“Excellent customer service, asked for advice on product and response with recommendations received. Delayed response but during Covid 19 so, expected.”

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Posted 3 years ago

“Items ordered and delivered in the space of a week and delivery was really good. I was concerned about how we would get the items into our house, but the driver was really good at manoeuvring them into the garden ready. Really pleased with the bathroom suite that has turned up and it was exactly what I wanted. Our plumber said it looked like a quality bath and has been easy to fit. Even came back and ordered some further items because I was so happy with the purchase so far!”

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Posted 3 years ago

“We purchased a mirror cabinet for a bathroom which which had to be cut out of the double cardboard packaging. And it appeared to be nothing like we ordered - seemed to be part of a system with "feet" and screws that didn't seem to do anything. Ad the enclosed diagrams and instructions - impossible to follow - were for some sort of cabinet and drawer system. And finally it looked cheap and shoddy and nowhere near worth the price we paid. We wanted to send it back but the Returns policy states that the original undamaged packaging must be used which was impossible. In the end we decided to cut our losses and it is going in the Council skip. Lesson learned. but since the enclosed instructions were for something else entirely we had no idea what”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Product is of good quality, and order process very easy to use. Only slight issue is the delivery timeframe, unless you are willing to pay an additional £40 for next day.”

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Posted 3 years ago

“Good price and a very fast delivery in comparison to other purchases I've made recently during the period of lockdown.”

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Posted 3 years ago

“Neede a replacement toilet seat. Contacted Victorian plumbing who adcised the required seat, ordered online - which was delivered within 2 days. All fitted easily and spot on - great job”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,655 reviews