Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

Visit Website

Write Your review

Tell us how Victorian Plumbing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Say what they promised”

Helpful Report

Posted 3 years ago

“Ordered Sunday pm arrived Wednesday pm. Fast efficient service”

Helpful Report

Posted 3 years ago

“Nice products, only reasons I wouldn't give higher score is I feel more information on some of the suites would help plan ahead for any additional parts needed and on our particular delivery, the way the van had been loaded up from the side didn't help the driver to be able to get the delivery out the van which had a lower rear door than the side so we're fortunate that the units weren't damaged after having to be dragged under the rear sliding door.”

Helpful Report

Posted 3 years ago

“Can’t talk to any body”

Helpful Report

Posted 3 years ago

“Excellent service, excellent delivery, great value and looks so nice in the bathroom giving it a lovely update. Thank you”

Helpful Report

Posted 3 years ago

“FAST AND EFFICIENT SERVICE, NO FUSS & EXCEEDED EXPECTATIONS”

Helpful Report

Posted 3 years ago

“The Chatsworth bathroom suite we chose was of excellent quality at a surprisingly low cost, everything was delivered at the date and time we were informed and the packaging was very substantial preventing any damage. There was one item that was out of stock when I made the initial order but an incredibly helpful customer services employee assisted us with this and a more expensive item was substituted at no additional cost. My bathroom installed commented that everything was of the highest quality and was shocked to find out what we paid, I think you may well get quite a bit of extra business from him and his future clients. Overall the experience was stress free and we now have a wonderful bathroom.”

Helpful Report

Posted 3 years ago

“Very satisfied with Victorian plumbing service. Goods came earlier than I thought I’ll use them again in future thanks”

Helpful Report

Posted 3 years ago

“Excellent service from ordering products online for my new bathroom up to delivery. Very happy with service, delivery was fast and on time. Have already recommend to family members”

Helpful Report

Posted 3 years ago

“Not installed yet”

Helpful Report

Posted 3 years ago

“Preompt, efficient delivery of the double towel rail ordered on ,line”

Helpful Report

Posted 3 years ago

“The toilet seat was delivered on time and very well packaged.”

Helpful Report

Posted 3 years ago

“Great choice, great communication, fast delivery. A1.”

Helpful Report

Posted 3 years ago

“Good quality products and quick deliveries”

Helpful Report

Posted 3 years ago

“Delivery was a disgrace.”

Helpful Report

Posted 3 years ago

“First time ordering with Victorian Plumbing,goods arrived on time in excellent condition,it will not be the last time I deal with this efficient well organised company.”

Helpful Report

Posted 3 years ago

“Product exactly as described and pictured on line. Service very good, arrived on time. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Ordered online easy to find what I needed. Very prompt delivery. Will definitely use again, I'm a satisfied customer”

Helpful Report

Posted 3 years ago

“Excellent service, got a great price on my new kitchen tap and it arrived within 2 days on standard delivery! Many thanks.”

Helpful Report

Posted 3 years ago

“Easy to use web page. The goods I ordered were in stock and delivered within 3 working days!”

Helpful Report

Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews