Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,723 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the delivery time is way too long, if it was free then maybe ok BUT im paying for this Pull your finger out it not that hard”

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Posted 4 years ago

“Excellent service, everyone arrived very well packed and importantly all in one piece. Very quick delivery.”

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Posted 4 years ago

“Requested sample tile. Happy it arrived promptly and wrapped securely and will be ordering in the near future.”

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Posted 4 years ago

“A good firm to deal with”

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Posted 4 years ago

“Good selection of Roper Rhodes loo seats - the brand I was after. Prompt delivery, well packed. Initially confused by the web-page - promo banner of 10% off, turns out wasn't available for less than complete loo installation - but still competitive price.”

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Posted 4 years ago

“All though non of the items I have recently bought from you have been fitted yet, I can only rate my experience on delivery, quality and customer service. All of which get a 5 star rate from me.”

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Posted 4 years ago

“Goods arrived promptly.”

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Posted 4 years ago

“Delivery good Exactly what I thought it woul look like”

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Posted 4 years ago

“I’ve ordered a few things now and it has been trouble free and I’m very happy with my items.”

Victorian Plumbing 5 star review on 9th February 2021

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Posted 4 years ago

“I found what I needed quickly and I am pleased so far. Thank you.”

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Posted 4 years ago

“Items delivered quickly and exactly as expected. Troublesome to fit, but now looking good.”

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Posted 4 years ago

“Item arrived on time and well packaged”

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Posted 4 years ago

“Good prices for quality products”

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Posted 4 years ago

“We have ordered plumbing for our bathroom and ensuites and could not be happier, service is amazing.”

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Posted 4 years ago

“The ordering process on the website was easy and the VAT was removed at time of ordering for export to Guernsey which is zero rated for VAT. The goods arrived as described and well packed and protected on a pallet. Excellent service and I would highly recommend.”

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Posted 4 years ago

“Nice easy good service”

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Posted 4 years ago

“Goods arrived on time and as expected”

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Posted 4 years ago

“Soo pleased with my bath panel .victoria plumbing website very easy to use and prompt delivery”

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Posted 4 years ago

“Needed spare parts to re fit my semi pedestal wash basin back on to the wall. Ordered on line, used the non urgent postal service, and the Royal Delivered the envelope to me four days later. Thank you for the good service.”

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Posted 4 years ago

“Brilliant screen, it’s been installed and looks fab. Only drawback was the delivery on pallets - huge structure but I advertised on local marketplace and someone came and dismantled and removed it.”

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Posted 4 years ago

Victorian Plumbing is rated 4.5 based on 19,723 reviews