Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,711 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,711 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am disabled & have been waiting 4 years for replacement knees and right hip operations The pain worsens each year so I have just bought a Pro 600 luxury comfort height toilet from this company to obviate the excruciating pain ofcrouching to reach my previous modern low height toilet. Being 380mm high this new model is a Godsend for anyone elderly or infirm to use.Despite Xmas delivery problems, I received it,delivery free, within a week. By using a small STS transport van, their driver"Alex" reached our remote moorland home, carried it to our door and checked it all for damage with me.Great buy & superb service! Would reccommend this firm to anyone.My thanks go out to them!”

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Posted 3 years ago

“Good service and delivery was efficient and on time”

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Posted 3 years ago

“Fast delivery no problems.”

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Posted 3 years ago

“Very pleased with service. Exactly what I ordered. Delivered on time.”

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Posted 3 years ago

“Ordered 2 rangemaster sinks. Very reasonably priced. Great communication, delivery quickly and packaged very well. Arrived with no damage.”

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Posted 3 years ago

“Delivered on time. Plenty of choice over a wide range of products.”

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Posted 3 years ago

“Excellent service. Thank you!”

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Posted 3 years ago

“very quick deliver”

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Posted 3 years ago

“Item arrived quickly and looks great now it’s installed”

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Posted 3 years ago

“First time buying from here. Great quality at great prices! Looking forward to fitting over Christmas”

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Posted 3 years ago

“Easy transaction for basin and WC set. Order arrived as expected and on time. Thank you.”

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Posted 3 years ago

“Arrived promptly and quality was as expected”

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Posted 3 years ago

“Very helpful when l had a broken toilet seat ,replaced no problem good service all round”

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Posted 3 years ago

“Great service great product”

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Posted 3 years ago

“Excellent quality tap which was easily installed!”

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Posted 3 years ago

“Fast efficient service and helpful staff”

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Posted 3 years ago

“All very good. It was clear which items were in/out of stock, the website was easy to use and ordering was easy!”

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Posted 3 years ago

“Good quality product and keen price”

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Posted 3 years ago

“The range is beautiful and the customer service is great. The longevity of some products is questionable however. I’ve had to replace a shower valve in just over 12 months of use and had to have a plumber repair a sticky tap twice in 18 months of use which I found disappointing.”

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Posted 3 years ago

“Efficient ordering process had the product which others were advertising but did not have. delivered to Northern Ireland where some others accepted the order but failed to deliver and cancelled the order. very keen pricing and reasonable delivery costs. highly recommended.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,711 reviews