Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products available and delivered on time. Good quality products that were all intact. Website very user friendly and informative.”

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Posted 3 years ago

“Great range to chose from. Easy to order and quick delivery.”

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Posted 3 years ago

“Quick and efficient service. Good product/taps”

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Posted 3 years ago

“I ordered 2 toilet seats to match my current bathroom suite, which arrived very quickly and in excellent condition. They fit perfectly and were easy to attach to the toilet.”

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Posted 3 years ago

“Did what I expected”

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Posted 3 years ago

“Easy to use, straight forward website, good price and prompt delivery.”

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Posted 3 years ago

“Great service , description is as stated and was a pleasure to fit for the client. Nice and easy to install and instructions are pretty clear to read. I will be buying again from Victoria again soon as I’m wanting my cloakroom upgraded. 1 of many happy customers I’m sure :)”

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Posted 3 years ago

“Solid product, clear communication would use again over Amazon etc”

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Posted 3 years ago

“Very swift helpful response when I asked an email question. Good delivery service”

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Posted 3 years ago

“I love the bathroom mirror cabinet but Tony delivery driver needed some assistance to fully perform his role. I contacted Pauline about this and was advised he was new to the role”

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Posted 3 years ago

“Swift service Good quality Happy customer”

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Posted 3 years ago

“Used the website easy to use Delivered next day within time slot of 1 hour”

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Posted 3 years ago

“Item as described and very fast delivery.”

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Posted 3 years ago

“Ordered a heavy bathroom furniture that was not suitable. I have a busy work schedule. The return of the item was made to be quite difficult as I had to take time off work to arrange its return via my own courier (expensive and time consuming). Victoria Plumbing disengages from this part of the customer journey if a return order is requested leaving the entire responsibility on the customer. Would not recommend ordering online again for large, bulky or extremely heavy items.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Delivery was on time driver was great would use again”

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Posted 3 years ago

“Can't complain about a thing. Ordered online was kept well informed and delivery was first class”

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Posted 3 years ago

“good service”

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Posted 3 years ago

“Good service and delivery”

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Posted 3 years ago

“Very quick, efficient and user friendly, goods delivered on time , very informative, from start to finish a professional and secure service, brilliant.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews