Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,653 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our plumber advised us to purchase from Victorian Plumbing because he knew the products would be of the highest quality and would fit together without any "modifying". We purcased a complete en suite on line consisting of shower cubicle with tray, "rain shower" shower unit, vanity hanbsain, new tap and a vanity cabinet. We were kept advised of our order step by step and it was delivered on a pallet at the time stated. The delivery man alsowaited until I had inspected everything being delivered. No problems with any of the products can be found and we are looking forward to the installation at the beginning of July. Highly recommend the website and service we received thus far. Thank you”

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Posted 3 years ago

“My bathroom furniture arrived quickly and was delivered by a very helpful driver. Very good experience.”

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Posted 3 years ago

“Very prompt and courteous service. Highly rated. Exceptional products and very good prices.”

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Posted 3 years ago

“Very efficient ordering and delivery - product pricing good too!”

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Posted 3 years ago

“Always great service and products - website easy to use and arranged delivery spot on! A+”

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Posted 3 years ago

“Good choice. Good prices. Quick delivery”

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Posted 3 years ago

“Simple web site interaction and ordering process. Product arrived intact and timely. Able to differentiate products by level of quality-in this case based on price and image.”

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Posted 3 years ago

“We have had damage goods received from yourself and I had no success with customer services after service is disgusting Uploaded the pictures still no reply several contact emails no reply”

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Posted 3 years ago

“Delivery time was exactly what was advised and all contents of the package was lovely!”

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Posted 3 years ago

“Detailed description of product on website: straightforward system for ordering on line: prompt,no problem delivery. Would not hesitate to use this supplier again.”

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Posted 3 years ago

“Victorian Plumbing was very good with supplying and delivery, however they were poor in their response to damaged goods received on a pallet. I did get a unique number for them to respond after 72 hours but it has been more than a week and still I have had no response.”

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Posted 3 years ago

“Easy to find what I wanted Good price and fast delivery”

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Posted 3 years ago

“I received exactly what I ordered and received it in good time. Excellent service, thank you.”

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Posted 3 years ago

“Delivery arrives when said and always comes well packaged”

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Posted 3 years ago

“Everything ordered arrived on time and was all good quality. Glad I chose Victorian Plumbing over other suppliers which I have previously had problems with!”

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Posted 3 years ago

“The guys that fitted the washing machine didn't fit the door straight and also installed it too low for the kickboard to go back on. I will now need to pay someone else to help re-install this at the correct height to fit the integrated appliances properly. They were also late and rushing to get to another job.”

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Posted 3 years ago

“Prompt delivery and reasonably priced.”

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Posted 3 years ago

“I bought a tap for my new bathroom and was really pleased with the quality. The delivery was super fast. I would recommend Victorian Plumbing.”

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Posted 3 years ago

“Swift and efficant service.”

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Posted 3 years ago

“Good value with wide range of choices”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 19,653 reviews