Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yeah was alright”

Helpful Report

Posted 2 years ago

“The whole process was easy - using the wishlist and the save/email my basket function I was able to compare and discuss products with my plumber prior to making final decisions. Once ordered there were a good choice of delivery dates and all arrived on time, well packed and look great now they arefitted. Would defnately use again.”

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Posted 2 years ago

“I ordered a small shower attachment online, it was delivered quickly and fit perfectly. Really good service and I would recommend Victorian Plumbing.”

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Posted 2 years ago

“Received a short shower screen promptly and have fitted the screen and it’s good. No leaks out the side now.”

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Posted 2 years ago

“Arrived quickly. Easy to fit. Looks good quality”

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Posted 2 years ago

“Great product, great service, what more do you want”

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Posted 2 years ago

“Very pleased with the items”

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Posted 2 years ago

“No hassle, quick delivery, ordering off the website was easy , vast arrangement of items to choose . Highly recommend Victorian Plumbing to others.”

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Posted 2 years ago

“Great customer service & easy from start to finish!!”

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Posted 2 years ago

“Well informed, quality products, easy purschase”

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Posted 2 years ago

“Items sent quickly and very helpful delivery”

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Posted 2 years ago

“Exactly what we wanted and came early”

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Posted 2 years ago

“does exactly what you expect - delivery on time - well packed no damage”

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Posted 2 years ago

“The customer service was very good. Delivery was fast. Quality of items very good and very reasonably priced. Have used in the past and will happily use again.”

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Posted 2 years ago

“Excellent product for the price and delivered ahead of schedul”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Efficient Staff and a smooth online ordering system. Item arrived within 2 days of ordering. Highly recommend this company.”

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Posted 2 years ago

“Quick to take the order, fairly quick to deliver, really not so quick to reply to complaints of missing bits, damaged bits etc. £45 offered to cover damage, which it won’t and here we go, 5 days later, no response and no tiny refund. Toilet still isn’t in, as having to wait on more parts. It was the gift that kept of disappointingly giving with the opening of every box.”

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Posted 2 years ago

“fOUND STAFF VERY KNOWABLE AND HELPFUL”

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Posted 2 years ago

“I am very happy with our recent orders from Victorian Plumbing. We chose from a very good selection and everything arrived when advised with very efficient communication. Even down to the delivery driver's name. We needed to return one item and that process was all very clear too.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews