Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,648 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 7th October 2024

Victorian Plumbing 5 star review on 7th June 2024

Alan Hurst

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and delivery.”

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Posted 1 year ago

“Excellent customer service. Quick and hassle free ordering and delivery. Quality products”

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Posted 1 year ago

“Very fast and efficient service . Products were as advertised and high quality”

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Posted 1 year ago

“Delivered as agreed and pleased with quality overall”

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Posted 1 year ago

“1ST CLASS,Excellent service,”

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Posted 1 year ago

“Probably one of the worst companies I've ever dealt with. The website is extremely difficult to navigate. Trying to get an answer to a question on material returns is impossible. It moves one around from unwanted page to another. My whole experience has been incredibly stressful. And I'm still no further forward today.”

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Posted 1 year ago

“The grab rail in our bathroom is excellent.”

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Posted 1 year ago

“Ordered everything i needed for a bathroom refurbishment. Easy to order. Arrived quickly and was packaged very well. Very good quality. I would recommend this company. Great service.”

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Posted 1 year ago

“Purchased a lovely upright radiator for our dining room. Delivery was very quick. Will definitely be visiting Victoria plumbing next year when we do our bathroom.”

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Posted 1 year ago

“We have just spent alot of money with you , a whole new bathroom , every product simply beautiful , and fantastic service”

Victorian Plumbing 5 star review on 22nd October 2023

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Posted 1 year ago

“Quick and easy to order on line, delivery on the day no problem”

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Posted 1 year ago

“Exceptional service from Victorian Plumbing. The website is very user-friendly and the process to order is just brilliant. Communication was perfect. Will recommend it highly.”

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Posted 1 year ago

“The product I received was as expected, however, I was disappointed with the delivery. Having a pallet left on the road in front of my car wasn't ideal for me being on my own. The driver wasn't interested in helping me get the product to a safe place.”

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Posted 1 year ago

“Fast delivery and easy to speak to customer service. Communication about deliveries is always clear meaning ordering through you during a busy full house renovation has been stress free.”

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Posted 1 year ago

“Great service and great product - thank you”

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Posted 1 year ago

“Great service, delivery and quality products”

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Posted 1 year ago

“10 out of 10 friendliest staff you'll ever come across and extremely helpful”

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Posted 1 year ago

“Very impressed. We ordered a shower door at around 3pm on a Friday. Paid about £10 for next day delivery and it arrived by lunchtime on the Saturday. It was a good price too.”

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Posted 1 year ago

“Victorian Plumbing website was very easy to navigate and was the only site I could find where I could order a toilet seat to perfectly match my existing bathroom suite. The item was reasonably priced and was delivered very quickly. I am extremely happy with the service received and would have no hesitation in ordering with them again.”

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Posted 1 year ago

“Efficient service, easy to sue website and fast delivery. Very happy with the service”

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Posted 1 year ago

Victorian Plumbing is rated 4.5 based on 19,648 reviews