Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,726 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to recover back my money with the help of. Fran*cis*O livia*771*@*gmail*com”

Helpful Report

Posted 1 week ago

“I’ve now bought several items from Victorian Plumbing and their service has been great. We’ve bought external lighting for our house office which we didn’t even know they did, and were particularly pleased with the prices on these. Saved ourselves a small fortune !”

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Posted 1 week ago

“Ordering was easy. No problem with delivery. The only issue I had was the length of time between confirmation of order and dispatch. This, combined with the advice not to contact a plumber until items were delivered meant it was a month between placing the order and the tap being fitted.”

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Posted 1 week ago

“Very pleased with my order for bathroom. All arrived very quickly after my order. All really well packaged and good quality with all items purchased.”

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Posted 2 weeks ago

“Very swift delivery.. exactly what I wanted..so pleased with product..very polite delivery driver”

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Posted 2 weeks ago

“The website was easy to navigate and showed a suitable range and choice and matching items to what I was purchasing The communication was fine, emails back and forth and the link up with Palletways to deliver was efficient Can't complain”

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Posted 2 weeks ago

“Product is good and was delivered on time”

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Posted 2 weeks ago

“I ordered several items, including a ceramic bathroom sink. When it arrived, the sink had a deep scratch across the front of it. I contacted Victorian Plumbing, who couldn't really be bothered about sorting it and when I asked why wasn't it checked before it was boxed, they said it was and blamed the courier. This was a blatant lie, as the box it came in, had no damage on it at all. They said they would get a replacement sent by next day delivery, which was again a lie, as they meant the next day, after they could be bothered to send it. My advice, spend your money elsewhere.”

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Posted 2 weeks ago

“Easy to order had just what we wanted delivery a bit slow but did come when they said 7 working days”

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Posted 2 weeks ago

“Great service, delivery quick food quality goods will definitely be purchasing more from Victorian Plumbing.”

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Posted 2 weeks ago

“Ordered 5 new radiators, delivery was very quick, and delivered with care. BUT the radiators were not of great quality. They came with small imperfections and small bents, but due to needing these installed we accepted as was.”

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Posted 3 weeks ago

“Good process all round”

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Posted 3 weeks ago

“Product arrived very quickly, and the part was of excellent value and hugh quality. Furthermore the part was easy to fit with clear instructions.”

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Posted 3 weeks ago

“Terrible communication shocking”

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Posted 3 weeks ago

“A great selection of goods to choose from.”

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Posted 3 weeks ago

“Prompt delivery, tap looks good quality.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Product was as expected - good Quality”

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Posted 1 month ago

“Good products.”

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Posted 1 month ago

“product supplied are ok , but fittings dont work in the well on intsallation . contacted the help as we have a problem with the shower base , still no call or email back from victorian plumbing i was infromed by you help chat that i would be contacted back with 24 hrs , still waiting , no bathroom now for 10 day very poor customer service after spending £600 with you . would not recommed your service to any one .”

Helpful Report

Posted 1 month ago

Victorian Plumbing is rated 4.5 based on 19,726 reviews