Vibrant Doors Reviews

Name: Vibrant Doors
Rating: 3.82

3.8 Rating 296 Reviews

69 %

of reviewers recommend Vibrant Doors

3.8

Based on 296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Vibrant Doors:

Vibrant Doors are a leading UK supplier of quality internal and external doors. Specialising in Bi-Folding doors, visit www.vibrantdoors.co.uk to view the full range online and in stock now.

Visit Website

Phone:

01332 770588

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Vibrant Doors 5 star review on 9th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor customer service. Having received doors just over a week ago, the joiner has come today hang one of the delivered doors and this has obviously been damaged prior to packaging as the outer packing had no damage. Having contacted Vibrant and being told that as this is over the 48 hours stated on the order confirmation email (which never arrived) Vibrant doors will take no responsibility. As a lone female I had no way on inspecting each oak door on arrival as I couldn't even lift them! Disappointing as I have placed an order for 17 oak doors, some of which we are now told are not in stock! Would definitely NOT recommend this company due to the poor customer service.”

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“Would be nice if I had my door when I ordered it instead of you taking the money out of my bank when the door was out of stock but got to wait 4 weeks before it gets delivered to me now”

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“I have found Vibrant Doors excellent suppliers of my 6 Xl doors . The delivery was excellent direct from manufacturers within 7 days. The oak pair maker sold is excellent quality and excellent value for money Will recommend.”

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“Excellent door delivered on arranged day and date well happy with service thank you”

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“Very good service. You delivered when you +said you would, though 6.20am was early enough!”

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“Excellent Service and delivery for the supply of my 6 XL Joinery Doors. The Pair maker is terrific value for money and good quality the online sketch does not do it justice. I would recommend this company by 5 Stars”

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“ZERO STARS. Doors are fine but the delivery company dropped the doors on my car causing £1500 of damage. The company accepted responsibility, but their courier and PLI insurance company are rejecting any liability leaving this damage, cost with me to deal with personally. I am now investigating a claim with my insurance company for legal recourse.”

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“Good quality door, order dealt with and dispatched promptly and efficiently”

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“We ordered doors on the basis they were 'in stock' and organised our joiners to fit for an important fire certificate deadline. We were subsequently told that the doors will not be available for months. This has left us with a real headache to sort and Vibrant needs to review its online stock status policy, because it is definitely misleading (or even dishonest).”

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“I'm a bit disappointed that you told me my door would be ready to collect on Friday 25th only to be told when I phoned to confirm its in you told me it won't be ready till Wednesday 23rd. Let's hope it is.”

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“Very easy to order online and delivery was not a problem. I was very happy with the doors and service.”

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“I've just ordered 10 doors which have now been fitted. They arrived exactly on the day arranged. I would say the packaging of the doors left something to be desired as they were only shrink wrapped in plastic. Full marks to the delivery company for their careful handling as there was very little protection on the door corners and the door with glass in it had the wrapping torn. But, the doors look beautiful, and Vibrant were very helpful when I had a query. If only they had double doors in a smaller height, I'd have got all my doors from them”

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“Excellent service, really pleased with my order, very helpful and polite staff”

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“On time delivery. Staff very polite and helpful.”

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“Great service, delivery excellent, the doors are good quality plastic covering on glass is difficult to remove but not impossible, there does seem to be a variation of the oak colour for the architrave but have not fitted this yet, overall very pleased.”

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“No chance would I recommend, if your not in they’ll leave the doors in a communal back alley (unsigned) with a damage on them.”

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“A great product I'm very satisfied with the bi folds doors and frame”

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“Lovely quality doors.”

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“These doors are good looking but have a wood chip core. Not made of Oak as stated.”

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“The doors are really good. We had one door delivered that was the wrong size and this was rectified very quickly. Would definitely use again.”

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Vibrant Doors is rated 3.8 based on 296 reviews