Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

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“Tara was really really nervous and upset with the travel there, once we took her in to see the vet. He calmed her down and she let him handle her. Great service”

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Posted 7 years ago

“We were very impressed with the service. Our cat was seen promptly and treated with great care by the vets. All of the staff were friendly and helpful.”

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Posted 7 years ago

“I don't feel/ see the loving care of the Staff. What I see is to give the estimate how much I need to pay. Never bothered to call me he.is my dog. And when the Vet called 5 mins before the finishing time is to give another itemized to stay for another 24 hr. No way I will go back to the place.”

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Posted 7 years ago

Hi Carmi, I'm very sorry you feel our service is too expensive. Our dedicated vets and nurses work through the night, and weekends and on public holidays to provided dedicated emergency and critical care for pets, whether we see one case a night or several, and our prices reflect this. That's why we always encourage the highest level of pet insurance possible. We'd be more than happy to investigate your specific case, so please email clientcare@vets-now.com and we can look into this. Kind regards, Kirsty

Posted 7 years ago

“The Vet was first class and very helpful and knowledgable she had an affinity with my sick dog and gave him the medication he needed to quickly get on the road to recovery and gave me good advice about his allergy. Highly recommended.”

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Posted 7 years ago

“Excellent service under difficult conditions”

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Posted 7 years ago

“Very quick and caring support. Everything was explained and we were given very thorough detailed explanation of what was happening.”

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Posted 7 years ago

“Extremely helpful on the phone, calm & reassuring in the surgery, explaining exactly what would happen when our dog needed treatment at midnight.”

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Posted 7 years ago

“Pleasant staff very helpful vet Very expensive have to pay up front even when insured”

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Posted 7 years ago

“Excellent efficient service. The vet was very thorough and explained everything clearly. Our dog was very well looked after and cared for. They did a care package for him to try and make him more comfortable by asking what familiar words he knew, what he liked to eat, where did he liked to be tickled and even if he liked to wee on grass or the pavement ! I would highly recommend Vets Now they made a very stressful time a lot easier.”

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Posted 7 years ago

“Really great service and looked after my pet really well for the two days she was there”

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Posted 7 years ago

“So lucky Vets Now are in Swindon. With Exotics specialists available 24/7 I know in an emergency they are there to help with rabbit savvy vets on hand. When I work shifts including nights they are there round the clock day and night.”

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Posted 7 years ago

“Friendly, helpful, and efficient service from staff.”

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Posted 7 years ago

“The staff were lovely. They talked through exactly what would need to be done to help our poorly puppy and nothing seemed too much trouble”

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Posted 7 years ago

“Excellent caring service.”

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Posted 7 years ago

“A great help when it was needed.”

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Posted 7 years ago

“Treated my shih tzu baby through a bout of gastritis 👍🐶👍”

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Posted 7 years ago

“Friendly informative and did everything needed for our dog”

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Posted 7 years ago

“Our dog Inka was bleeding following her spay and fading fast. The vet on duty Rob was very busy as we arrived but he assessed her and gave us all of the information we needed . He kept her in , did all of the tests in order to assess the best treatment for her and kept intouch the whole time. I would definitely use this service again . My vet remarked on what a goid job had been done with her when i took her first thing monday morning. WELL DONE ROB AT VETS NOW”

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Posted 7 years ago

“What an amazing practice! The whole team, from the receptionists to the vet and nurses, provided prompt and excellent care for our very poorly rabbit.”

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Posted 7 years ago

“Kindness when one’s pet is poorly.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews