Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

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“Staff where helpful and friendly, helped calm my dog down .”

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Posted 7 years ago

“The service was fantastic i cant thank them enough for what they did highly recommended staff was so helpful and it was very clean and tidy i would deffo bring my dog back they kept me informed with every test and desicion that was made i felt really comfatable leaving my dog there”

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Posted 7 years ago

“Very quick, efficient and friendly staff. Highly recommended.”

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Posted 7 years ago

“I called up about one of the guinea pigs because she wasn't putting weight on one of her legs the other night. I was told we could be seen that night, texted with directions (though I knew where you were based as you dealt with one of my cats previously) & wished a safe journey. The vet was lovely & very reassuring ! We weren't there for long either. The staff were fantastic as usual.”

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Posted 7 years ago

“Lovely clean modern building with friendly staff that made us feel confident about leaving our dog there.”

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Posted 7 years ago

“I was there 18th of Jan, Around t/6pm my vet had advised she stay there over night .my vet phoned them to let them know we were coming , as we were asked to take her rather than the animal ambulance collect her , we got there an they were in no hurry to check my dog in , an you could see she was in distress. They were very straight to the point, an finished the visit with if we dnt phone you though the night before here for 9.15am to collect her ,”

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Posted 7 years ago

Hi there, I'm sorry to hear you weren't fully happy with the experience you had with us. Please get in touch with our Client Care team at clientcare@vets-now.com with some more details including the clinic you visited and we can look into this for you. Many thanks - Kirsty

Posted 7 years ago

“They were professional able friendly. And a reasonable price.”

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Posted 7 years ago

“Brought our hamster back from the brink!”

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Posted 7 years ago

“Excellent service, friendly and helpful staff”

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Posted 7 years ago

“They were very efficient friendly careing and helpful”

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Posted 7 years ago

“I had to take my dog to the emergency vet it was very quick and they sorted her out brilliantly gave us the medication she needed and also processed the claim form for me and sent a note through to my vet for the next day. Excellent service thank you”

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Posted 7 years ago

“First class service the vet Marie Phillipe was excellent. We were delighted by the clear information given about our dog and the great care taken. From reception to discharge, a very positive experience.”

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Posted 7 years ago

“Excellent service from the moment I walked in to the day my dog was discharged. Every member of staff was so friendly and compassionate and the vet I saw was by far the best I’ve ever come across”

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Posted 7 years ago

“Cured our pet”

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Posted 7 years ago

“Vets at vets now looked after Walter while he was there for two nights staff were lovely and very helpful with any questions I needed answered x”

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Posted 7 years ago

“Very quick and efficient and took my Cat over night and made him comfortable.”

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Posted 7 years ago

“Knowledgeable, efficient and friendly service.”

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Posted 7 years ago

“Great 24 hour emergency service, the vet I saw was nice and helpful w/ my poor rat Skye.”

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Posted 7 years ago

“Prompt service and very caring.”

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Posted 7 years ago

“Promptly seen, caring, helpful and effective. Didn't push me to go ahead with treatment on the premises.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews