Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

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“Unfortunately, we woke one morning to find our family dog extremely ill and rushed him straight to Vets Now. The staff couldn't do enough for him by providing immediate emergency treatment, and for us in providing us with all of the options and information available. Although we were absolutely devastated to lose him the staff were very helpful and understanding of the whole situation throughout. I would thoroughly recommend their services.”

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Posted 7 years ago

“I am so pleased with the service from vets now. We brought our dog, Blue, in overnight because it turns out he was seriously ill from swallowing a tennis ball! I want to thank them for giving our pet the best care and actually getting to the bottom of the problem. They knew exactly what they were doing and I'm glad I chose them. Thanks to them my pooch is doing so much better and healing slowly but surely. I don't know what we would have done without them. Much respect.”

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Posted 7 years ago

“Without Vets Now our Bichons would have most certainly died”

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Posted 7 years ago

“My poor dog was so poorly and the staff were amazing I’m so grateful to them he had emergency call out with them and then was with you Monday and Tuesday picked up weds”

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Posted 7 years ago

“They vets are so nice could not do more for me they where brill and checked my dog out and the puppies thanks use very much anne cameron”

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Posted 7 years ago

“Brilliant service, booked us an appointment straight away and dealt with our pets situation to our full satisfaction from start to finish. All reception staff were friendly and helpful and the vet was fantastic. Thanks to all staff members.”

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Posted 7 years ago

“They looked after my very sick dog really well”

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Posted 7 years ago

“They were amazing with my dog Nero.”

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Posted 7 years ago

“Very helpful and friendly staff”

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Posted 7 years ago

“I brought my very sick dog in. She died on the table within a few minutes. I left with her body wrapped up in a sheet. From entering and exiting the building was 10 - 15 minutes. £330. Licence to print money”

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Posted 7 years ago

Hi Ms/Mr Adams, I'm so sorry to hear this and so very sorry for your loss. If you'd like to make a formal complaint, please get in touch with our Client Care team who will be happy to look into this for you - clientcare@vets-now.com. Kindest regards - Kirsty

Posted 7 years ago

“Wonderful caring staff, and excellent treatment of pets and borderline hysterical owners!”

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Posted 7 years ago

“Very proficient pn arival and consultation”

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Posted 7 years ago

“Excellent service but very expensive.”

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Posted 7 years ago

“Put my mind at rest at 2300 hrs when I was worried that my Irish Setter dog had bloat. Very swift service and immensely kind and understanding staff. Thank you. No doubt we will have to visit out of hours again!”

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Posted 7 years ago

“Very helpful staff, gave me advice and offered further assistance if required.”

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Posted 7 years ago

“Vets now made us feel at ease. Great service & staff”

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Posted 7 years ago

“Reassuring and understanding”

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Posted 7 years ago

“Wonderful, caring team that stayed calm in a crisis.”

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Posted 7 years ago

“Quick, efficient service. Staff showed obvious compassion for animals.”

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Posted 7 years ago

“Excellent speedy care and everything was communicated clearly.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews