Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

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“Great care. Thank you very much.”

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Posted 6 years ago

“My dog received wonderful treatment from all the vets and nurses who looked after her.”

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Posted 6 years ago

“haygate emergency vets were very good and understanding”

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Posted 6 years ago

“Having a poorly pet is always extremely upsetting, particularly when on holiday and away from home but the staff at Pets Now were very caring and allowed us to settle her for the night before we left. She appeared very calm (though still recovering) when we collected her in the morning, to return her to the care of the day vet.”

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Posted 6 years ago

“All of the staff were very sympathetic and I cannot thank them enough Wonderful X”

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Posted 6 years ago

“Fast and supporting”

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Posted 6 years ago

“Great service very helpful staff from reception to veterinary surgeon.”

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Posted 6 years ago

“Cannot fault the service and care at VetsNow. Not impressed with the text at 01.41am waking us up to ask me to leave a review. About 5 weeks after we used VetsNow”

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Posted 6 years ago

“The staff were very respectful and considerate.”

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Posted 6 years ago

“Fabulous staff, great experience!”

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Posted 6 years ago

“Excellent service. Staff are amazing!!!!!!”

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Posted 6 years ago

“The vet we saw was fab. Thoroughly examined our dog and put her on the road to recovery. The cost was ridiculous. I knew we had to pay a large charge just to be seen but the drugs administered were nearly double what we would normally pay then we had an extra £15 charge for them to fill in the insurance claim form. No wonder pet insurance is do expensive.”

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Posted 6 years ago

“An amazing service. They called me back very quickly and looked after my dog fantastically.”

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Posted 6 years ago

“Excellent care provided by all of the staff, receptionists are friendly and caring and the vets are clinically exceptional phoning me twice a day every day including weekends. Great with my cat and with me! I could ring at any time if the day and night, nothing was too much trouble. I was allowed to go and visit. Would definitely recommend.”

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Posted 6 years ago

“Extortionate”

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Posted 6 years ago

Hello, thank you for taking the time to leave a review regarding your visit to us. Please email our client care team with your concerns and we will be happy to investigate this for you. Our email address is clientcare@vets-now.com Regards Ruth

Posted 6 years ago

“Very pleased with the way my pet was looked after by the vet team.”

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Posted 6 years ago

“The staff were great- caring and compassionate. Didn’t appreciate then 2am text to ask for a review!”

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Posted 6 years ago

“Can't fault the service my dog received, the vet and nurse were excellent and seemed genuinely concerned about my dog they probably saved its life ,the only downside is the hefty bill”

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Posted 6 years ago

“Can't fault the service but very expensive.”

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Posted 6 years ago

“After a traumatic hour at home i finally arrived at 'Doncaster Vets Now' to calm and peace Saturday 8 pm The Vet was kind and Professional. the receptionist efficient and calm. Allowed me to phone my husband as a decision had to be made. Charlie was cared for with 'love' Afterwards my Son collected 'Charlie' and he is at rest in my Garden. So Thank you Doncaster Vets "cannot remember names' Unexpected card from you and a lovely 'bluebell tube' Many many Thanks. have already talked to the dog community in Adwick and mentioned the excellent service.”

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Posted 6 years ago

Vets Now is rated 4.3 based on 2,805 reviews