Verisure UK Reviews

Name: Verisure UK
Rating: 3.28

3.3 Rating 624 Reviews

57 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and helpful”

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Posted 1 month ago

Hello Christopher Carter, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“In my experience with Verisure they provide a service that is Second to None. Verisure customer service are Proactive, and very Supportive of thier customers providing a service that can be relied upon in all circumstances.”

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Posted 3 months ago

Hello, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Initially we have a few issues. However, the Verisure listened to my requests and solved them well. We feel well protected in our home by Verisure and hope they continue to provide us with high standard of security to our home. Thank you.”

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Posted 3 months ago

Hello Gowreeswary Anand, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Reliable and quick service”

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Posted 3 months ago

Hi Louise Jones, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Unilateral circuit disconnect. Pictures are not transmitted to my pjone”

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Posted 3 months ago

Hello Edet Ukpong-Dan, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“WhatsApp chat good”

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Posted 5 months ago

Hello, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“It is a good system and good customer service; like this”

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Posted 5 months ago

Hello Shashi Narayana, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Easy to use Very reliable Great having camera access and house alarm when we are away.”

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Posted 5 months ago

Hello Stephen Obrien, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Fast and efficient service.”

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Posted 5 months ago

Hello Maxine O Connor, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Friendly, professional staff & very competitive pricing giving peace of mind with the alarm system.”

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Posted 5 months ago

Hello Gary Speight, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Very good service and the people are very good with the queries you ask about”

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Posted 5 months ago

Hello Dale Iaacs, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“We have peace of mind regarding security and customer service is very prompt and appropriate”

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Posted 5 months ago

Hello Nabila Ghani, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“VERISURE has given us first class care, advice and information all the time we have been with them, many years. Always monitoring and never fails to be in touch should we cause an issue. So we have faith in the protection the give. Strongly recommended”

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Posted 5 months ago

Hello John Walters, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Having read a lot of the reviews on Trust Pilot, I realised how lucky I was to have had the lady representative from Verisure visit me at home to explain the intricacies of the Verisure Alarm system. She was patient and extremely proficient at explaining the system and in no way did she pressurise me into saying that I would sign up, giving me the time to think about purchasing the alarm system and she was very respectful, putting bootees on her feet before coming into the house. In fact, I decided not to purchase the system, as I felt that it was a little too 'high tech.' for me even with a 'dog friendly' system - my dog is so sensitive to the smallest noise that I even have to choose my tv programmes to suit her.”

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Posted 2 years ago

“Had mine over a year,window & door contacts all round,cameras,zero vision,only problem is sensor to sensitive on front door triggering false alarm,always notified of an alarm trigger.”

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Posted 2 years ago

“Been with Verisure for 3 years and can’t fault there care. My only complaint is the quality of camera they use with is very poor visual quality and photos and videos are blurred.”

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Posted 5 years ago

Verisure UK is rated 3.3 based on 624 reviews