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Verisure UK Reviews

3.3 Rating 624 Reviews
57 %
of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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Although the contact assured me that the system was working perfectly I am still unable to get anything on my phone therefore I am completely in the dark.
Helpful Report
Posted 13 hours ago
The Alarm appears to be working. But I am a bit worried that it took serial calls, and it the Arlo help desk to inform me that the garage camera, was not a Arlo camera. It belongs to Verisuer, and as such it would not be on the Arlo Apps. When I informed the help desk that I was still waiting for the WhatsApp number. All I got was an apology. I had to ask for the number. The young man did not have it, but he had to got and get it. For these reasons I had to give only a 3 star.
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Posted 1 month ago
Hello Lowe, Thank you so much for leaving a review. We really appreciate you taking the time to leave us this feedback. Best regards, Seb Your Verisure Customer Support Team
Posted 1 month ago
My arlo bell will not work no camara will not connect to my WiFi or email rang up all I got was ring arlo they can not help I am paying for some thing I can not use
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Posted 1 year ago
Hi Gail Jordan, Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at customersupport@verisure.co.uk if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team
Posted 1 year ago
Verisure UK is rated 3.3 based on 624 reviews