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Verisure UK Reviews

3.1 Rating 567 Reviews
53 %
of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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I’ve used Verisure for three years, and I’ve not had any problems with my alarm system. Recently I had my system serviced, and a young man attended. He had to check the whole system, and change batteries in the tag pad. He was never so polite, made a fuss of my dog, and my dog was so so happy his tail didn’t stop wagging. When strangers come into my home, I’m always wary and not particularly comfortable, but I felt totally fine while the engineer was here. I would definitely recommend Verisure.
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Posted 2 months ago
Hello Chloe Brown, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Im lucky i have had a lot of help from verysure cant fault thrm and staff
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Posted 2 months ago
Hello Margaret Obrien, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Installed an outside security camera to upgrade existing alarm system following an attempted break in. Engineer was early completed the installation and advised on positioning. Explained the features and added the camera to my Arlo app. All set up, tested and confirmed with centre that system was fully activated. Very efficient, good product and completed installation including connection to app so it was very easy for us to use. Great service.
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Posted 2 months ago
Hello Christopher Caine, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Very efficient, promptly and reliable company. Been insured with VERISURE, you are having a peace of mind. I' m very thankful to you all...
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Posted 2 months ago
Hello Ileana Hadji-Michael, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
We have peace of mind regarding security and customer service is very prompt and appropriate
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Posted 2 months ago
Hello Nabila Ghani, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Always very helpful and considerate 👍
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Posted 2 months ago
Hello Dave Mccaughrean, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Sorted alarm no problem on time
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Posted 2 months ago
Hello Chris Lynch, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Great service, with staff that are not just trying to sellyou stuff.
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Posted 2 months ago
Hello Sandra Mcdowell, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
On our 3rd year with Verisure, a big SHOUTOUT is apt for their most efficient service ! Thank you !
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Posted 2 months ago
Hello Gordon Geraldo, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Called to say my doorbell wasn't working. Got an appointment for engineer to come out the next day. Bradley the engineer, called up the following morning with a time he would get to me that afternoon. Whilst here he checked all the equipment was working. One of the cameras indoors wasn't working, all it was, was the batteries in the camera which he replaced. Really nice guy. Extremely calm, polite and caring. He was here less for around 30 mins. Outstanding service, from calling up and speaking to someone to arrange visit. Very nice guy also. To the problem getting sorted.
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Posted 2 months ago
Hello, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague Bradley, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Does what it said on the tin works well? Well pleased I don't want to know what the 90s account.
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Posted 2 months ago
Hello Peter Rushby, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Excellent service
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Posted 2 months ago
Hello Colin Freeman, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Fantastic equitment and proffessional service, i feel very secure at home and away from home with their alerts snd care, i give 5 stars
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Posted 2 months ago
Hello Marcos Marcou, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Excellent service. The exceptional technician who visited us recently, could not have been more helpful and instructive! Well worth having on your side!!
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Posted 2 months ago
Hello John Coulby, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
خدماتكم ممتازة
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Posted 2 months ago
Hello AMMAR YAHYA, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
For peace of mind when we are away "priceless"
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Posted 2 months ago
Hello John Hammon, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
From first contacting them 3 years ago to now. Not had any issues to worry about. If someone sets off our alarm, we get a phone call. When I've had an issue happen (by our own fault) they arrange a suitable to come and sort it for us. Very good and very happy and the price is very much worth it.
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Posted 2 months ago
Hello Darren Brooks, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Very efficient and friendly service.
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Posted 2 months ago
Hello Vicky Arenesarajah, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Add my previous report
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Posted 2 months ago
Hello David Costello, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Good services
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Posted 2 months ago
Hello WILLESDEN GREEN SURGERY, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 2 months ago
Verisure UK is rated 3.1 based on 567 reviews