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Verisure UK Reviews

3.0 Rating 522 Reviews
49 %
of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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From the first initial meeting with Kunal through through to the contract stage with Muhammad and inslallation with Harmi we received such great servicee, support and advice. They really listeded to the needs and security for our charity supporting vulnerable women. Thank you Verisure for your great service.
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Posted 4 months ago
Hello, Thank you so much for leaving us a 5-star review!   I'm delighted to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this!   At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind!  Best regards,  Your Verisure Customer Support
Posted 4 months ago
An excellent compant to deal with ,PROFESSIONAL,RELIABLE,AND PERFECT SECURITY. Should you be thInking of fitting an alarm system do your self a favour and go VERISURE DR V MAHARAJ
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Posted 4 months ago
Hello Vishnu, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're buzzingto hear that you have had such a good experience. Best regards,  Your Verisure Customer Support
Posted 4 months ago
Spoken to a verisure agent concerning my increase of my monthly fee. She was very professional and listened to my concerns. She came up with a satisfactory solution in which I agreed the new terms. If all the companies I have dealt with in the past had agents as pleasant and understanding as she was ,life would be far more relaxing for old geezer like me.
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Posted 4 months ago
Hello Richard, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards,  Your Verisure Customer Support
Posted 4 months ago
I'm very impressed with our first experiences, ie the installation of a new alarm (having ended our Banhams contract....) by Verisure. Michael S, who put it all in place and explained its working carefully to me, was friendly, patient, helpful and expert. The follow-up call from Max, checking on all the details, was equally careful and helpful. We feel safer than we did before and with luck we'll never have to worry about a possible break-in.
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Posted 4 months ago
Hello Caroline, Thank you so much for leaving us a 5-star review!   I'm thrilled to hear of the great service offered by our team, we really do appreciate your feedback in relation to this!   At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind!  Best regards,  Your Verisure Customer Support
Posted 4 months ago
I recently had a check of my total security system. The service provided was excellent, and free! The system was fully checked , and the engineers explained in detail how to fully use the system to meet my needs. An outstanding service with excellent engineers. I am one happy and secure user of Verisure .
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Posted 4 months ago
Hello Barb, Thank you so much for leaving us a 5-star review!   I'm thrilled to hear of the great service offered by our team, we really do appreciate your feedback in relation to this!   At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind!  Best regards,  Your Verisure Customer Support
Posted 4 months ago
Excellent service- great company. Really pleased with the system
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Posted 4 months ago
Hi Tina, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Did a great job on the install, and I like the SOS feature. As I am getting older, the system offers me more personal protection.
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Posted 4 months ago
Hi Dom, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Excellent prompt and constructive help in addressing a contract and bill query - all resolved to our satisfaction
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Posted 4 months ago
Hi Chris, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
After an unhappy experience with another alarm provider, dealing with Verisure was like a breath of fresh air. There was no presssur to take facilities I did not require, the person I dealt with was competent and efficient and when I accidentally set of the alarm, there was an immediate response. I am very pleased.
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Posted 4 months ago
Hi Jeremy, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Very good
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Posted 4 months ago
Hi Kay, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
They are accurate,secured and very fast.
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Posted 4 months ago
Hi Tony, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
good prompt assessment and instalation, fast response / contact whenever the alarm has been triggered, thankfully only accidental triggers by ourselves, but reassuring to know of the prompt responses
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Posted 4 months ago
Hi Richard, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Excellent service. From initial consultation to fitting and all follow up action. I have no doubt I am in safe hands.
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Posted 4 months ago
Hi Karen, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Great no fuss service from quote to install.
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Posted 4 months ago
Hello Francis, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
I feel like this company System 24 seven is a very good company Ok we all see sometimes they are occasionally mistakes but nobody is perfect but this company Alarm System is recommended by me. You can go to bed feeling happy that everything is okay. Any problems they’re here, definitely this time around 100% happy and people should use this company because it is a good company. I recommend this company.
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Posted 4 months ago
Hi Kate, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support Team
Posted 4 months ago
We had a alarm in our other home now we moved to our new home, was a little. Unsure what to Look for to cover our security in our new home. With all the advertising that goes out we did not have to olook far I believe that while watching on TV we did decide to phone up Verisure alarms and get a quote was much surprised how good the prices are and decided on the spot that we would go ahead,what we have installed by Verisure is so good it makes us feel protected so glad we did not go any where Elise and the operative who installed it was so polite and in formative we had no reason to worry.
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Posted 4 months ago
Hi Linda, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
From demonstration to installation took less than 24 hours and there was a 50% discount too. So very happy indeed
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Posted 4 months ago
Hi Nick, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Technically my alarm system was functioning but deep in my mind in order for me to have a peace of mind, I contacted the very sure customer services and a general service was done. I could not ask for more as the engineers did a marvellous job. All the entry points were checked thoroughly and a complete overhaul of the Alarm system was carried away.
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Posted 4 months ago
Hi Ramatoollah, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Excellent service as always
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Posted 4 months ago
Hi Mk, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
The support we have received from the company has been excellent . As an older couple, we are less agile and they were happy to help replacing the batteries for us as required. The system is easy to work and hasn't let us down. All good!
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Posted 5 months ago
Hello Brenda, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Verisure UK is rated 3.0 based on 522 reviews