Verisure UK Reviews

Name: Verisure UK
Rating: 3.28

3.3 Rating 624 Reviews

57 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always on point as soon as an alarm goes off in my house... Luckily for us it was just the temperature rising slightly because the sun was shining through the patio doors and set off the alarm and not anything to worry about.. Cannot praise them enough.i definitely recommend them to family and friends”

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Posted 3 months ago

Hello Mark Pilbeam, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Consistent and professional service”

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Posted 3 months ago

Hello Wai Kuen Chiu, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“A very good security company, coupled with excellent customer service.....👍”

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Posted 3 months ago

Hello Sunday Faniyi, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Although I had to make a complaint initially Verisure dealt with it promptly and professionally and sent a engineer within 2 days. The engineer couldn't have been better. He was friendly, polite, very knowledgeable and sorted out all of my issues in no time at all. He carried out the full service check efficiently and effectively. I was extremely satisfied with his work. I would recommend Verisure to anyone.”

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Posted 3 months ago

Hello Linda Mary Black Black, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Have had Verisure as my house security for 10 years, it has always been efficient, professional and quick to respond to any issues and queries. Would recommend happily.”

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Posted 3 months ago

Hello Rita Butler, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Have had Verisure for 3 years now and found thr response times exceptional. Knowledgeable and efficient. Fully recommend the company.”

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Posted 3 months ago

Hello Robert Kearney, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“I’ve moved house and Verisure have made things so easy to move the equipment it’s just a phone call excellent service”

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Posted 3 months ago

Hello Tim Connolly, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Your engineer was brilliant. He fully checked our system, put in New batteries in lounge and moved device on back door which had been put in wrong place.”

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Posted 3 months ago

Hello Robert Plowman, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Excellent service very quick response to alarm going off”

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Posted 3 months ago

Hello Derek Grantham, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Always a very quick response from Verisure can’t fault the company”

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Posted 4 months ago

Hello Sharon Williams, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“We had this alarm system fitted to give us a feeling of security in our home. System is easy to use and makes us feel safe. Particularly partial alarm mode. House is secure and we can still move around freely inside.”

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Posted 4 months ago

Hello Kathryn Laskey, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Reliable kit with excellent customer service. Easy to contact and nothing seems to be too much trouble. I'm getting on so finding a system that is customer friendly is very reassuring.”

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Posted 4 months ago

Hello Barry Turner, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Very easy to use system, fully controllable via your phone app. Much more reliable than a wired system. In short, it works!!”

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Posted 4 months ago

Hello Ian Fieldsend, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“The engineer was brilliant and so polite and knew what he was doing he soon had us up and protected I would recommend him to anyone”

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Posted 4 months ago

Hello, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“I have had a few alarm systems in my time nothing beets verisure for quality and service, the customer support is just supreme to any other i have used, some other companies could learn alot for you team, Thank you verisure, Daniel Macdonald.”

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Posted 4 months ago

Hello Daniel Macdonald, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Good customer service. Swift responses to alarm triggers. I would highly recommend Verisure to friends and family.”

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Posted 4 months ago

Hi Suzette Haughton, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Thank you for attending at the apointed time and giving a good service”

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Posted 4 months ago

Hello Mohanlal Fernando, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. We are overjoyed to see that you have received a brilliant service, our customer's needs are at the heart of what we do so this is very pleasing to see. Kind Regards, Your Verisure Customer Support Team

Posted 4 months ago

“Excellent all round system to protect your home in every way. Professional installation, clean, tidy, respectful of your home and very polite. If this suits you as a family give it ago it’ll make you feel happy and safe at all times. Whether it be at home or away. All correspondence with Verisure was exceptional and honest. I found them very understanding of my needs. To name a few, Adam (installer) was brilliant. Daniel (Customer Service) & Lewis who kept to his word and rang when he said he would. His customer service was above and beyond. I found Verisure employees very understanding. Thank you”

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Posted 4 months ago

Hi Joan Mcgilton, Thank you so much for the amazing review. We will be sure to pass on your comments to Adam, Daniel and Lewis and let them know they have offered a fantastic service. We are always looking for ways to improve our service to maximise the best customer experience possible so we will absolutely take your comments on board. Kind regards, Jay Your Verisure Customer Support Team

Posted 4 months ago

“Excellent service and good value for money I am totally happy with the installation and the well mannered engineer.”

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Posted 4 months ago

Hello Lesley Hargreaves, Thank you for taking the time to leave this review, we really appreciate it. Thank you for choosing Verisure as your security alarm provider we shall continue to provide the same level of service to you for the duration of your custom. Kind Regards, Your Verisure Customer Support Team

Posted 4 months ago

“Excellent system Not given enough time by the engineer to absorb the workings of the system”

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Posted 4 months ago

Hi Rose Sykes, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Jay Your Verisure Customer Support Team

Posted 4 months ago

Verisure UK is rated 3.3 based on 624 reviews