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Verisure UK Reviews

3.3 Rating 624 Reviews
57 %
of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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Great service always
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Posted 3 months ago
Hello Dave Thomas, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Very professional, very helpful bank on time very polite
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Posted 3 months ago
Hello Diana Safir, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Excellent service from both Alarm Control centre and field operatives. Great system and easy to use.
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Posted 3 months ago
Hello Richard Towes, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Fantastic and excellent customer service provided to me And query was resolved without causing me the customer any form of stress, very much appreciated.
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Posted 3 months ago
Hello Christiana Bamgbose, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Excellent service. Gives peace of mind to all security situations.
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Posted 3 months ago
Hello Neville John, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Unilateral circuit disconnect. Pictures are not transmitted to my pjone
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Posted 3 months ago
Hello Edet Ukpong-Dan, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Very Good And very Prompt Could not fault them
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Posted 3 months ago
Hello Donna Sweeney, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Always on point as soon as an alarm goes off in my house... Luckily for us it was just the temperature rising slightly because the sun was shining through the patio doors and set off the alarm and not anything to worry about.. Cannot praise them enough.i definitely recommend them to family and friends
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Posted 3 months ago
Hello Mark Pilbeam, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Consistent and professional service
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Posted 3 months ago
Hello Wai Kuen Chiu, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
A very good security company, coupled with excellent customer service.....đź‘Ť
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Posted 3 months ago
Hello Sunday Faniyi, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Although I had to make a complaint initially Verisure dealt with it promptly and professionally and sent a engineer within 2 days. The engineer couldn't have been better. He was friendly, polite, very knowledgeable and sorted out all of my issues in no time at all. He carried out the full service check efficiently and effectively. I was extremely satisfied with his work. I would recommend Verisure to anyone.
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Posted 3 months ago
Hello Linda Mary Black Black, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Have had Verisure as my house security for 10 years, it has always been efficient, professional and quick to respond to any issues and queries. Would recommend happily.
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Posted 3 months ago
Hello Rita Butler, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Have had Verisure for 3 years now and found thr response times exceptional. Knowledgeable and efficient. Fully recommend the company.
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Posted 3 months ago
Hello Robert Kearney, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
I’ve moved house and Verisure have made things so easy to move the equipment it’s just a phone call excellent service
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Posted 3 months ago
Hello Tim Connolly, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Your engineer was brilliant. He fully checked our system, put in New batteries in lounge and moved device on back door which had been put in wrong place.
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Posted 3 months ago
Hello Robert Plowman, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Excellent service very quick response to alarm going off
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Posted 3 months ago
Hello Derek Grantham, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 3 months ago
Always a very quick response from Verisure can’t fault the company
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Posted 4 months ago
Hello Sharon Williams, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
We had this alarm system fitted to give us a feeling of security in our home. System is easy to use and makes us feel safe. Particularly partial alarm mode. House is secure and we can still move around freely inside.
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Posted 4 months ago
Hello Kathryn Laskey, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Reliable kit with excellent customer service. Easy to contact and nothing seems to be too much trouble. I'm getting on so finding a system that is customer friendly is very reassuring.
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Posted 4 months ago
Hello Barry Turner, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Very easy to use system, fully controllable via your phone app. Much more reliable than a wired system. In short, it works!!
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Posted 4 months ago
Hello Ian Fieldsend, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team
Posted 4 months ago
Verisure UK is rated 3.3 based on 624 reviews