Verisure UK Reviews

Name: Verisure UK
Rating: 3.28

3.3 Rating 624 Reviews

57 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“Great service and customer care, what can I say more”

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Posted 1 month ago

Hello Kenneth Scott, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Dealt with my issue quickly and efficiently.”

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Posted 1 month ago

Hello Sim Weisbein, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“An all round excellent service. I would totally recommend Verisure.”

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Posted 1 month ago

Hello, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Great service and overall a great alarm system , easy to use”

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Posted 1 month ago

Hello Daniel Wallis, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“My system was installed professionally and the guys had all the time I wanted to run over my issues and questions.”

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Posted 1 month ago

Hello Stephen Wells, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Great peace of mind knowing my home is protected, whether or not I’m in. Friendly helpful staff too.”

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Posted 1 month ago

Hello Maggie Wright, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Always prompt response when the alarm is triggered ! Nice to feel safe in my own home which is what I get with Verisure”

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Posted 1 month ago

Hello Steven Venus, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“I need some one to help explain how things work and charge doorbell”

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Posted 1 month ago

Hello Claire Garnham, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb Your Verisure Customer Support Team

Posted 1 month ago

“Reassuring and discreet. This system, whether you are all away or if you are leaving loved ones behind. Knowing that both you and Verisure are able to monitor your home, will give you peace of mind.”

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Posted 1 month ago

Hello Andy Bowden, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“The Alarm appears to be working. But I am a bit worried that it took serial calls, and it the Arlo help desk to inform me that the garage camera, was not a Arlo camera. It belongs to Verisuer, and as such it would not be on the Arlo Apps. When I informed the help desk that I was still waiting for the WhatsApp number. All I got was an apology. I had to ask for the number. The young man did not have it, but he had to got and get it. For these reasons I had to give only a 3 star.”

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Posted 1 month ago

Hello Lowe, Thank you so much for leaving a review. We really appreciate you taking the time to leave us this feedback. Best regards, Seb Your Verisure Customer Support Team

Posted 1 month ago

“Very quick and easy to book using chat service”

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Posted 1 month ago

Hello Craig Marshall, Thank you so much for leaving us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Excellent service, from initial telephone quote through to installation - the system offers excellent value for money for a monitored security system. The engineer was very knowledgealbe about the product and ensured we were comfortable and able to use all the functions before he left.”

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Posted 1 month ago

Hello Peter Taylor, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Very quick response to enquiry & rapid installation - on a Sunday, no less. No problems to report. (The door bell camera makes fascinating viewing when we're away from home!) I hope we never have to test out the other services for real.”

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Posted 1 month ago

Hello Gwendolyn Dellar, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“The customer service team goes above and beyond to ensure every client feels valued and heard, providing timely and efficient support.”

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Posted 1 month ago

Hello, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“We feel extremely comfortable knowing that when we are not at home (and when we are, if needed) Verisure are on hand to make sure our security is their priority.”

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Posted 1 month ago

Hello Neil Baucutt, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Verisure makes me feel safe in my home . The customer service is fantastic .”

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Posted 1 month ago

Hello Siobhan Whelan, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Had my yearly service last week, lovely engineer came Christoper price, very knowledgeable and helpful.”

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Posted 1 month ago

Hello, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague Christopher, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Good and helpful”

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Posted 1 month ago

Hello Christopher Carter, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Any issues I’ve had have been sorted quickly and effectively.”

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Posted 2 months ago

Hello David Chalk, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Very professional and the customer help is next to none. Would definitely recommend Verisure to anyone 👍🏼”

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Posted 2 months ago

Hello Raj Kumar, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

Verisure UK is rated 3.3 based on 624 reviews