Verisure UK Reviews

Name: Verisure UK
Rating: 3.30

3.3 Rating 633 Reviews

58 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“Contact on front door not working as door had dropped. Engineer sorted it all out, advised on what to do when we start decorating (imminently) and was very knowledgeable and friendly throughout his visit. Great service.”

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Posted 1 month ago

Hello Andrew, Thank you for your glowing 5-star review! We’re thrilled to hear that our engineer was able to resolve the issues with your door contact and provide you with helpful advice for your upcoming decorating. It’s great to know you found their knowledge and friendliness commendable. Your satisfaction is our priority! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Very helpful and friendly manner, offering the right product for my needs.”

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Posted 1 month ago

Hello Nessie, Thank you so much for your wonderful 5-star review! We’re delighted to hear that our team was able to assist you in finding the right product to meet your needs. Your kind words about their helpful and friendly manner truly make a difference. Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Excellent security service company - from the initial consultation to the set up to the extremely fast and kind response when the alarm goes off I couldn’t recommend this company enough! Nothing like feeling safe and secure in your home”

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Posted 1 month ago

Hello Josephine, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you feel safe and secure with our services. Your kind words about our team and their prompt response truly mean a lot to us. Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Excellent service really happy with the alarm we feel much more secure. Special mention to Sam the engineer for fitting the alarm and also for his patience , when explaining everything.”

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Posted 1 month ago

Hello Darrell Bonsall, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague Sam, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Excellent service as always the team members Callum is amazing person explained everything things we need to know about the system. Thank you Callum”

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Posted 1 month ago

Hello Eman Allen, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague Callum, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Immediately responded to alarm Great Service”

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Posted 1 month ago

Hello Mark Bosley, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“I have been a customer for just over a year and in the early days I was less than impressed with the issues and attempts to resolve them. Since then the Customer service agents have improved no end and it is clear that a lot of time and effort has been invested in their training. The app which was appalling to begin with has come on in leaps and bounds and is intuitive and rarely crashes. Media reviews have suggested that Verisure impose significant price rises after 12 months but that has not been my experience”

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Posted 1 month ago

Hello Suzanne Keane, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“They are so good”

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Posted 1 month ago

Hello, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“I am not always able to be at my residence, which is very vulnerable being situated next to a park. CCTV and sounding alarms did not always help a lot. But although my alarms got damaged by the intruders, Verisure's system cut through that, the police was called, and an arrest was made, with a prosecution to follow. Well done Verisure!!”

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Posted 1 month ago

Hello Heidi Barton, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Great service and customer care, what can I say more”

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Posted 1 month ago

Hello Kenneth Scott, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Dealt with my issue quickly and efficiently.”

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Posted 1 month ago

Hello Sim Weisbein, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“An all round excellent service. I would totally recommend Verisure.”

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Posted 1 month ago

Hello, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Great service and overall a great alarm system , easy to use”

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Posted 1 month ago

Hello Daniel Wallis, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“My system was installed professionally and the guys had all the time I wanted to run over my issues and questions.”

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Posted 2 months ago

Hello Stephen Wells, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 1 month ago

“Great peace of mind knowing my home is protected, whether or not I’m in. Friendly helpful staff too.”

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Posted 2 months ago

Hello Maggie Wright, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

“Always prompt response when the alarm is triggered ! Nice to feel safe in my own home which is what I get with Verisure”

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Posted 2 months ago

Hello Steven Venus, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

“I need some one to help explain how things work and charge doorbell”

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Posted 2 months ago

Hello Claire Garnham, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb Your Verisure Customer Support Team

Posted 2 months ago

“Reassuring and discreet. This system, whether you are all away or if you are leaving loved ones behind. Knowing that both you and Verisure are able to monitor your home, will give you peace of mind.”

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Posted 2 months ago

Hello Andy Bowden, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

“The Alarm appears to be working. But I am a bit worried that it took serial calls, and it the Arlo help desk to inform me that the garage camera, was not a Arlo camera. It belongs to Verisuer, and as such it would not be on the Arlo Apps. When I informed the help desk that I was still waiting for the WhatsApp number. All I got was an apology. I had to ask for the number. The young man did not have it, but he had to got and get it. For these reasons I had to give only a 3 star.”

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Posted 2 months ago

Hello Lowe, Thank you so much for leaving a review. We really appreciate you taking the time to leave us this feedback. Best regards, Seb Your Verisure Customer Support Team

Posted 2 months ago

“Very quick and easy to book using chat service”

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Posted 2 months ago

Hello Craig Marshall, Thank you so much for leaving us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

Verisure UK is rated 3.3 based on 633 reviews