Verisure UK Reviews

Name: Verisure UK
Rating: 2.96

3.0 Rating 522 Reviews

49 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“I just done a contract with the company ‘Verisure’. I am very happy of their services and their company. In one week they called me two times to see if everything is good. They also came to see if everything is good. They are wonderful, especially Nadish. He is always very helpful and is always there to help me at any time and I thank him and the whole company. I recommend this company with trust. They will not disappoint you. Thank you Verisure !”

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Posted 2 months ago

Hi Adriana, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague Nadish, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

“Best alarm company out there”

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Posted 2 months ago

Hi Zena, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

“I have been with Verisure for just over s week and all I can say is WOW what a difference to my old alarm company ADT. I now leave the house knowing its safe and someone somewhere in the UK is watching and if anything is to happen Police or Verisure guard is on the way. The set up was done the same day as the quite and for what you get in the way of smart tech is amazing. I should of come to Verisure 5 years ago instead of going to ADT but now I know I am safe in my home and my home is safe when im away. I would personally 100% recommed to get yourself a Verisure Alarm for your home, even the doorebell is integrated with the alarm system. The man that came out to quote me he came back 3 hours later fitted everything and showed me how everyhting worked, he then leaves his cotact number for any questions I have and then calls to make sure everything is working as it should and to see if I am happy 8 days later. Now thats great customer service”

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Posted 2 months ago

Hello Derek, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

“The response to my enquiry was an appointment within 24hrs and a very professional presentation of all the various systems available to us. A thorough appraisal of the property was conducted together to identify the areas of highest threat and a plan for what protection needed was agreed. Once the final price had been agreed the salesman also turned out to be the installer and so as everything is wireless now we were up and running with a functioning alarm system the same day. James was excellent and explained how to set / unset the system and helped set up all the systems on our phones. Other companies we contacted were looking at weeks before they could even book an appointment. A follow up visit a week later from James to check we were comfortable with the system operation etc and complete the necessary paperwork. All in all excellent service and a modern alarm system fitted at a good value price.”

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Posted 2 months ago

Hi Phillip, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague James, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 2 months ago

“I've had a fab service from Verisure - Fabian was most helpful both with the sales and install. Everything went smoothly and we didn't feel there was any over selling. We got what we needed. The overall savings we are making against our current supplier are excellent. Cheri from customer services was also great with her welcome phonecall, gave me a couple of tips that I didn't already know. Thank you very pleased.”

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Posted 3 months ago

Hi Di, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleagues Fabian and Cheri. I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Easy to use alarm system with a really good customer service if there are any problems.”

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Posted 3 months ago

Hello Joanna, Thank you so much for leaving us a 5-star review!   Our customers' needs are at the heart of what we do so this is very pleasing to see. Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Absolutely outstanding service, having my alarm system installed was the best decision i made, I recommend Verisure as they are fantastic.”

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Posted 3 months ago

Hello Denise, Thank you so much for leaving us a 5-star review!   I'm thrilled to hear of the great service offered by our team, we really do appreciate your feedback in relation to this!   Best regards,  Your Verisure Customer Support

Posted 3 months ago

“Absolutely brilliant alarm company. Such peace of mind and fab customer service day or night. Thankyou verisure.”

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Posted 3 months ago

Hello Yvonne, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! Best regards,  Your Verisure Customer Support

Posted 3 months ago

“Arrived on time very pleasant and informative couldn’t be more helpful and explained everything to me before doing what was needed to solve my issue highly recommend this engineer and company just fantastic from start to finish excellent value for money just amazingly good customer service all round”

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Posted 3 months ago

Hello William, Thank you so much for leaving us a 5-star review!   Our customers' needs are at the heart of what we do so this is very pleasing to see. Best regards,  Your Verisure Customer Support

Posted 3 months ago

“Thankyou for replying to my review I am happy to reply.everythi is as it should be as guaranteed by Verisure and everyone who has spoke to me or attended my property has done so in a professional way highly recommend many thanks to everyone at Verisure.”

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Posted 3 months ago

Hello Joe, Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! Best regards, Sohaib

Posted 3 months ago

“Super professional service from first call, quickly arranged visit, followed by installation. Great business model and customer focus that the sales person also completes the install, user training and after sales. Vania was really excellent, with clear explanation of the products and service, installed by her next day with great availability and response on follow up questions. Highly recommended, particularly the personable service from Vania.”

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Posted 3 months ago

Hello Kevin, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! Kind regards, Your Verisure Customer Support Team

Posted 3 months ago

“Very good service. Helpful and patient. The person arrived on time and solved my issue.”

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Posted 3 months ago

Hello Sandra, Thank you so much for taking the time to leave us a 5-star review! Our customers' needs are at the heart of what we do so this is very pleasing to see. Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“This is the first security company i am using and i am so pleased with them. Every of their service is worth it. They have called me when they suspect any cutout. They have sent replacement batteries and make sure service is up and running. The most important is the call out,they respond swiftly to send their enginners over to rectify any issues,these engineers go above and beyond to make sure my issues are resolved. I will choose verisure over and over again,they give my family peace of mind”

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Posted 3 months ago

Hi, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 months ago

“Nice to have a reply we all need reviews 😀”

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Posted 4 months ago

Hi Susan, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Verisure is a very good company.. very helpful and give a excellent service The alarm system is monitored 24/7 and you feel safe”

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Posted 4 months ago

Hi Shameemara, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Very good quality of hardware and good customer service.”

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Posted 4 months ago

Hi Carlos, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Very good product and excellent service standards. Piece of mind knowing that the product works when called upon and the service team are on hand if and when needed.”

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Posted 4 months ago

Hi Phil, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“This is a lot better than our old alarm company who were very well known. For the price we paid from our old company to Verisure now, the price is about the same but we now have CCTVs as well which the other company didn't. Whenever we have a problem, Verisure is a lot quicker for them to attend our premises, compared to our older company which at times took over 3 weeks to get an appointment. We're very happy with Verisure and their engineers have always been very efficient and friendly.”

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Posted 4 months ago

Hi Rowena, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“I have not long had my Verisure alarm installed and I feel safer in my home and when I go to work knowing that my alarm system is being monitored it’s easy to use with the app and Verisure will call if they notice anything suspicious and they will use the code word that you gave them I would recommend Verisure to any one”

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Posted 4 months ago

Hi Terry, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Highly recommend…Excellent alarm system for my business ……great price and super fast setup and activation process…very simple to manage. No hidden charges and only 1 year contract. Special thanks to the engineer Kully and Cherie at the customer support team….”

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Posted 4 months ago

Hello Arun, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleagues Kully and Cherie. I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

Verisure UK is rated 3.0 based on 522 reviews