Verisure UK Reviews

Name: Verisure UK
Rating: 2.96

3.0 Rating 522 Reviews

49 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“Verisure has greatly improved their service I am happy to say. We highly recommend Verisure they were quick to respond when we were slow to turn off our alarm. My husband went into hospital recently and having Verisure I felt safe and secure.”

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Posted 2 weeks ago

Hello Violet Strutton, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 2 weeks ago

“I filled in a customer satisfaction survey and then received 14 separate identical thank you messages all wanting me to spread my messge across social media....ARE YOU FOR REAL, you completely ignored the specific feedback message which now makes me suspect you are just an AI robot, not worth my time I am asking for the now third time for a disability aid attachment for your system to help deaf customers... Hello....is anyone there...hello....”

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Posted 3 weeks ago

“Quick to respond”

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Posted 3 weeks ago

Hello Irine Wade, Thank you so much for taking the time to leave us a 5-star review! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“24/7 monitoring and very efficient service giving peace of mind.”

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Posted 3 weeks ago

Hello Eileen Butterworth, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“very fast and good service”

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Posted 3 weeks ago

Hello, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Always good to know I have access to Verisure should something happen. It makes me feel safe !”

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Posted 3 weeks ago

Hello Tracey Blackwood, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Very easy to arrange installation. A great system with knowledgeable installers.”

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Posted 3 weeks ago

Hello Graham Neild, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Service is excellent”

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Posted 3 weeks ago

Hello Sai Krishna Aryasomayajula, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Responsive service- excellent but annoyed I was sent 20+ emails in less than 24 hours to share this feedback”

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Posted 3 weeks ago

“I’m happy with Verisure they are on the ball and reassuring”

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Posted 3 weeks ago

Hello John Dougherty, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“A few days ago my husband got out of bed and unfortunately pressed the SOS button instead of the button to turn off the alarm and within seconds a voice came down the main control to ask if we were okay, we were of course. I am amazed at the speed of contact and we both feel very confident with the service Verisure provides.”

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Posted 3 weeks ago

Hello Robert Harris, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Excellent customer service and great security cameras and response. Definitely feel safer with Verisure. The aftercare service is absolutely impeccable. Ayman has been fantastic at getting back to any queries and always available to take our call.”

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Posted 3 weeks ago

Hello Loli Loyola, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague Ayman, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“WhatsApp chat good”

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Posted 3 weeks ago

Hello, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“It is a good system and good customer service; like this”

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Posted 3 weeks ago

Hello Shashi Narayana, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Very good”

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Posted 3 weeks ago

Hello Simerjit Kaur, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Easy to use Very reliable Great having camera access and house alarm when we are away.”

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Posted 3 weeks ago

Hello Stephen Obrien, Thank you so much for leaving a positive review! We really appreciate you taking the time to leave us this feedback. At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“We feel safe in the house and when out”

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Posted 3 weeks ago

Hello Philip Huskisson, Thank you so much for taking the time to leave us a 5-star review! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“A very effective response to my faulty arlo camera. Easy to report via WhatsApp, agent dealt with my issue and arranged a security expert to visit to sort things out.”

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Posted 3 weeks ago

Hello Richard Barr, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Very good service”

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Posted 3 weeks ago

Hello DARLINGTON DIECAST MODELS LTD, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

“Verisure is great. But this email spamming for review is really frustrating. Thanks”

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Posted 3 weeks ago

Hello, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 3 weeks ago

Verisure UK is rated 3.0 based on 522 reviews