Verisure UK Reviews

Name: Verisure UK
Rating: 2.96

3.0 Rating 522 Reviews

49 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“No problem at all all things fitted work great”

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Posted 5 months ago

Hi Caron, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Company very efficient, excellent alarm system. Telephone support excellent.”

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Posted 5 months ago

Hi Colin, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Customer service is outstanding, the best security and very easy to use.”

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Posted 5 months ago

Hi Lance, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Excellent service and product, would recommend to anyone.”

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Posted 5 months ago

Hi Peter, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“Verisure installed their smart security system in our house. It’s a comprehensive security solution. I feel very safe without any worries”

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Posted 5 months ago

Hi Vivek, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“An excellent alarm system installed quickly and efficiently. At all times this company were professional and resonsive to our individal needs. Their response to my initial enquiry was fast but without any pressure. Their price was competitive with offers that made the package attractive. Extras were available and the installation was immediately live. To be unreservedly recommended.”

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Posted 5 months ago

Hi Terry, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 4 months ago

“I was very impressed with the service from Verisure when I had my alarm system installed. The engineers who visited were very professional and the overall price was competitive. I would recommend Verisure to anyone looking to have better security at home at a decent price”

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Posted 5 months ago

Hi Geoff, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Excellent service and help with my query , problem solved almost immediately”

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Posted 5 months ago

Hi Stephen, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Very good service and always willing to help the customer. Are quick to notify you when there is problems with the alarm system. Cannot fault them. Would recommend them.”

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Posted 5 months ago

Hi Pragna, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“I have been very happy since I have had verisure, I can sleep in peace knowing I am protected as before verisure I was traumatized by an incident that happened in my home.”

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Posted 5 months ago

Hi Dhankumaui, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Very good security system . Installation went smooth, everything works as promised. Worth recommending.”

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Posted 5 months ago

Hello Pat, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. At Verisure, our number one priority is to make our customers feel safe and secure and I'm thrilled that we can offer you this peace of mind!  Best regards,  Your Verisure Customer Support

Posted 5 months ago

“I have been with Verisure for a few years now. I joined them when they were just new to England. During this time, I have found the company to have grown steadily and are now a well known and respected brand. During this time with them, I have found the service, products and costs excellent. The team on the phone are always very professional and so helpful. The product installation and maintenance team are so knowledgeable and always helpful to your needs. I wish the Company continued growth and every success in the future, as long as they don't forget their loyal customers.lol...”

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Posted 5 months ago

Hello Ajit, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Kind Regards, Your Verisure Customer Support Team

Posted 5 months ago

“I can recommend Verisure as a reliable and effective security system/company. Try he system is easy to set u as Inca key fob and to reenter! The app is useful but, sometimes a little sticky! Alerts are instant when outside cameras are triggered with a clear picture of the offenders. All squirrels and cats to date! The agent is able to discuss options regarding resetting and or putting into sleep mode. I much prefer the service from Verisure compared to fixed security systems.”

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Posted 5 months ago

Hello Ian, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. We are elated to see that you have received a brilliant service, our customers' needs are at the heart of what we do so this is very pleasing to see. Best regards,  Your Verisure Customer Support

Posted 5 months ago

“Have used them for a while now and the product and customer service is excellent. They don't hesitate to get in touch if they spot a problem and the engineers are friendly and attend very quickly. Recommend them.”

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Posted 5 months ago

Hello Janice, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're delighted to hear that you have had such a good experience. Best regards,  Your Verisure Customer Support

Posted 5 months ago

“It basically does what it says on the tin. we are comfortable that the alarm is functioning and the service, if needed, is swift and competent.”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for the amazing review and for choosing Verisure as your alarm system provider. Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! Our customers' needs are at the heart of what we do so this is very pleasing to see. Kind Regards, Your Verisure Customer Support Team

Posted 5 months ago

“Great installation no upheaval or mess, great workmanship and very considerate to me and my home. Thank you so much, happy to recommend you to friends and neighbours.”

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Posted 5 months ago

Hello Jean, Thank you so much for taking the time to leave us a 5-star review! Your safety and security is our top priority so we are over the moon to hear that you now have peace of mind as a result of getting Verisure installed! We're overjoyed to hear that you have had such a good experience. Best regards, Your Verisure Customer Support

Posted 5 months ago

“We had our Verisure alarm system installed for several years and have found the company very good indeed. The installation was very straightforward and quick. Alarming and disabling the system is a doddle with no codes to remember (friends who cat sit, and have different systems, are very jealous). We have had alarms triggered by our cats whislt away and verisure rang us , and checked the cameras and were able to see it was the cats, without any need for a call out. A further benefit is if the power goes off whilst you are away (we have had a faulty circuit board trip the power) again you are notified, giving the option of a keyholder to check it out, reducing the risk of returning to find a fridge/freezer full of spoilt food. Highly recommended.”

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Posted 5 months ago

Hi Simon, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Brilliant company. Since having the verisure alarm system fitted in our home we have felt a lot safer. It's reassuring to know that there is always someone on the end of the phone, 24/7 if we need them. When our alarm has occasionally gone off the verisure staff are quick to contact us to make sure we are safe and if not they will get someone out immediately. Any problems they are always there for us. Fantastic service, pleasant and polite staff. Always recommend to family and friends.”

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Posted 5 months ago

Hi Lesley, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Very easy install and very polite team. Initial cost was good value with a deal at the time. Monthly cost is quite expensive but it gives peace of mind. I think they are competitive for such a comprehensive service. Worth a look if you’re in the market for full system. We are very happy so far.”

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Posted 5 months ago

Hello Barry, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

“Recently had a Verisure alarm fitted, the engineer was polite and friendly. Talked us through everything showed us how to link it to our phones and what to do in certain situations, would definitely recommend it’s made us feel safer and knowing if we are away they look after everything for us”

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Posted 5 months ago

Hi Debz, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Your Verisure Customer Support Team

Posted 5 months ago

Verisure UK is rated 3.0 based on 522 reviews